An Easy Way to Reduce Support Requests

Scrivener Scrivener for macOS
1

I suggest that in the future you make sure that every menu option has corresponding text in the manual, allowing the user to search for something he’s curious about.

For example, if I search for “Reveal draft folder” in the PDF manual, I find the info I need. But if I search for “Import Themes,” I don’t find it in the manual.

2

That’s an oversight; it definitely should be there,

Appendix A in the manual has the complete list of commands, organized by menu, and Appendix B has the complete list of preferences. If you can’t find something there, please let us know so we can fix it.

Katherine