Hello,maybe I filled in the wrong email when I buy the license.I have sent email to sales@literatureandlatte.com with my proof of purchase，but I haven‘t receive any replies.
I also check my junk mail，there‘s nothing too.What should I do next？
I’m afraid I can’t find the previous message that you sent to our support address, so I’m wondering whether it may have ended up in our spam folder. Could you please re-send that message (with your proof of purchase) to sales@literatureandlatte.com now? I’ll keep an eye out for it.
All the best,
Astrid
This is what I worried 
I have sent email again，thank you～
I’m sorry, but we still haven’t received it, and our spam folder is also empty. Please visit our support site then click on the “Start a discussion” button there, and try submitting your message that way.
All the best,
Astrid
I’ll try it,thank you!
We have received your message now, and I have replied from our support system, so please check your inbox!
All the best,
Astrid