Can't open my file

I’m on Windows 10. Scapple version

The error says:

Project Loader
Could not open project file: Unexpected ".

I’ve been using L&L products for years now and this is the first time this has happened. I was working on the file yesterday, and I don’t think I did anything unusual in it. I was saving it to a cloud service (Dropbox), if it helps to know that.

Same error when opening it from my other PC. Sucks :frowning:

This sounds like an issue we’re aware of, that certain control characters within the note text can prevent Scapple from opening the file. How those characters get into the text is a mystery; copying and pasting from another source may be a cause. At any rate, you can fix it by opening the .scap file in an XML editor and deleting the extraneous character and resaving; the file should open fine in Scapple after that. If you have an editor that will show the control character codes and allows a RegEx search for Unicode points, try looking for [\x00-\x08\x0B\x0C\x0E-\x1F] and deleting any such characters you find. (You can create a copy of the file first before editing it so you’ve got that as a backup!)

Or if you like, you can send a copy of the file to me as a PM here or via a tech support email and I’ll take a look.

1 Like

I was copying and pasting from another source. Interesting.

Support was able to fix it for me. :fire: :fire: :fire:

Thank you for letting me know how to fix it in the future!


I’ve had similar trouble with map files for my other mindmap software and was able to use BBedit to search for and eliminate the bad characters as MM suggests (in my case it was chars \00 or \01, I forget which). In that case, it was the software itself that was responsible for introducing the errant characters.