First, make sure you are up to date, as this could be a bug that was fixed a while ago. Check the version via the Help menu, with “About Scrivener”, and then compare it with the version number on this page. If you have an old 32-bit computer, 3.1.4.1 is the latest version, and you’ll need to use the link at the bottom of that page to fetch legacy versions. (The function to check for updates may not work, as the updater was changed a while back. It is safe to just download the full installer and run it over your existing copy.)
1 Like