Clicking "Close Project" singular does the same thing as "Close All Projects" When having Multiple projects open

“Close Project”, “Close All Projects” and the “X” close all projects when only wanting to close one of the multiple projects. Clicking the “X” or “File > Close Project” Should only close the window that is being interfaced with NOT all of the programs’ different windows. These aren’t tabs, that is the way I would expect a tabbed program to function, along with an are you sure you want to close all tabs warning. As most if not all do in Windows.

Besides being redundant, having three buttons that do the same thing and one of them labelled in such a manner as to be confusing and making no sense when someone with multiple documents open who wants to close just one will click the option that allows for the one to be closed. When given the choice, but the choice is not what was expected is far from intuitive or helpful. For instance, I have a project called “Recipes” one “Free-Write” one “Memoir” and one is the “Novel” I’m working on. I go over to Recipes and Click “Close Project” (singular) I expect just the “Recipes” project to close not all of them.

In one of the other articles, I saw someone say this is the behaviour of even Word. I guarantee it is not. If you have multiple documents open you and click the X to close that instance and not all open windows. Even here in the browser, I’m using to type this. When I close this window it will not close the others I have open on my other screen. This may be window behaviour that is expected in Mac’s I don’t know, IMO it shouldn’t be expected anywhere.

In closing, if Scrivener is a “tabbed” program or is designed to act like it please make it so clicking the “X” to close the one window closes just that window or clicking the “Close Project” closes just that project. Phrasing matters in interface design and using a singular gives users the expectation that one thing will be closed not all of the windows. Thank you for your consideration. Have a good day. Otherwise I am enjoying using Scrivener as a new writer I hope to have a long relationship besides this one very frustrating and confusing issue.

This is not my experience.
I have the same Windows version of Scrivener as you and the items work according to the expected Windows standard.

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Agree with Kevitec57 I can close individual Scrivener Projects even from the tiled view on the Taskbar. Latest version of Scrivener. How long has this been going on?
You can try looking at the Internal Logs (File > Options > General > Warnings) and send this to Scrivener for them to look at it.

Another option is File Exit, which closes all open projects, but on restarting Scrivener again it reopens all projects open in the previous Scrivener session.

I’ve been using it since Oct 15th and I’m not sure when it started happening at the beginning it was just one project. So none of the described behavior would be abnormal. As you suggested I set the setting for logging.

I opened 3 projects and closed them one by one and it’s working properly. No wonder I’m feeling like I’m going bonkers.
Also went through and reopened everything Closed it using the Close all.

I feel sorry for the people that spent 75/hr to have me come to their house for the thing that was driving them bonkers to stop when I got there.

Thank you both for verifying it was a support issue. Now it will probably not do it again because I have the logging on and there fore proof of it. And not just sounding like a raving lunatic any more.

Glad it’s now working. Just a cautionary: Leaving the Warning setting selection on leads to other complications, reported elsewhere on the forum. So, if things are working for now, set that selection to off again.

Don´t feel stupid.

I had exactly the same issue last weekend when I had two projects open.
I wanted to close one of them, but instead scrivener closed completely.

I tried to reproduce, but until now it did not happen again.