Comments not lining up in Export


I am hoping somebody can help me. I have done a search and didn’t find anything like the problem I’m having.

I’m editing a book and inserting comments where changes need to be made and where I am offering feedback. I am just doing a simple export to a word document for my client but the problem is that the export is messing up and for some reason the word count doesn’t match and the comments start to lose formatting after a couple of pages. I have no idea what is going on.

I tried to compile instead of doing a simple export but there doesn’t seem to be a way to compile with the comments staying in place.

Any help or advice would be very much appreciated! Thank you!


Can you please email us at AT with a copy of the project so that someone on our support team can take a look at what is going on?

Thanks and all the best,