Crash, and unable to open file.

jfklown · January 1, 2008, 3:21am

What happened was, as I was writing, the application crashed. As far as I know, I was just writing. When I tried to reopen the file, Scrivner lost the serial number, and when I enter it again, it is still unable to open the file at all.

It is important that I get the file back.

I notice that in some of the posts, you ask for the file in zipped format. Unfortunately, due to copyright and privacy restrictions, I will not be able to do that. I submit the error log; I hope that will be sufficient.

This is a major project, very close to completion. I hope you can help.

Scott

Host Name: scott-kings-computer-2
Date/Time: 2007-12-31 19:05:17.519 -0800
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4

Command: Scrivener
Path: /Applications/Scrivener.app/Contents/MacOS/Scrivener
Parent: WindowServer [56]

Version: ??? (1.11)

PID: 213
Thread: 0

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_INVALID_ADDRESS (0x0001) at 0xa3000021

Thread 0 Crashed:
0 libobjc.A.dylib 1 com.apple.CoreText 2 com.apple.CoreText 3 com.apple.CoreText 4 com.apple.CoreText 5 com.apple.AppKit 6 com.apple.AppKit 7 com.apple.AppKit 8 com.apple.AppKit 9 com.apple.AppKit 10 com.apple.AppKit 11 com.apple.AppKit 12 com.apple.AppKit 13 com.apple.AppKit 14 com.apple.AppKit 15 …iteratureandl 16 …iteratureandl 17 …iteratureandl 18 …iteratureandl 19 com.apple.AppKit 20 …iteratureandl 21 com.apple.Foundation 22 com.apple.CoreFoundation 23 com.apple.CoreFoundation 24 com.apple.Foundation 25 com.apple.Foundation 26 com.apple.AppKit 27 com.apple.AppKit 28 com.apple.AppKit 29 com.apple.AppKit 30 com.apple.Foundation 31 com.apple.Foundation 32 com.apple.AE 33 com.apple.AE 34 com.apple.AE 35 com.apple.HIToolbox 36 com.apple.AppKit 37 com.apple.AppKit 38 com.apple.AppKit 39 com.apple.AppKit 40 …iteratureandl 41 …iteratureandl 0x90a594c0 objc_msgSend + 16
0x901eee5b TJustEngine::DistributeGapToRun(TRun&, CFRange, float*, float*, JustLeftRightMaxima const*, float*) + 329
0x901d367d TJustEngine::DistributeGap(TLine&) + 349
0x901d2b7a TJustEngine::CreateJustified() + 194
0x901d281f CTLineCreateJustifiedLine + 111
0x9359c6eb -[NSATSLineFragment justifyWithFactor:] + 133
0x9332daba -[NSATSTypesetter _layoutLineFragmentStartingWithGlyphAtIndex:characterIndex:atPoint:renderingContext:] + 4329
0x9332c49b -[NSATSTypesetter layoutParagraphAtPoint:] + 196
0x932c57eb -[NSTypesetter layoutGlyphsInLayoutManager:startingAtGlyphIndex:maxNumberOfLineFragments:nextGlyphIndex:] + 2984
0x932c49da -[NSATSTypesetter layoutGlyphsInLayoutManager:startingAtGlyphIndex:maxNumberOfLineFragments:nextGlyphIndex:] + 689
0x9332a704 -[NSLayoutManager(NSPrivate) _fillLayoutHoleAtIndex:desiredNumberOfLines:] + 1328
0x93325a99 _NSFastFillAllLayoutHolesUpToEndOfContainerForGlyphIndex + 552
0x933256d5 -[NSLayoutManager textContainerForGlyphAtIndex:effectiveRange:] + 63
0x932e64fa -[NSLayoutManager glyphRangeForTextContainer:] + 368
0x932e629a -[NSTextView sizeToFit] + 110
atte.scrivener 0x0004272c -[SCRDocumentViewController sizeTextViewToFitCurrentScale] + 37
atte.scrivener 0x00039fac -[SCRDocumentViewController setBinderDocuments:] + 5814
atte.scrivener 0x0003ac54 -[SCRDocumentViewController restoreSelectedBinderDocuments] + 314
atte.scrivener 0x00004039 -[SCRMainDocument makeWindowControllers] + 236
0x936072b9 -[NSDocumentController openDocumentWithContentsOfURL:display:error:] + 506
atte.scrivener 0x0002296e -[SCRAppDelegate applicationDidFinishLaunching:] + 1429
0x927ef15b _nsnote_callback + 230
0x908563d2 __CFXNotificationPost + 345
0x9084db71 _CFXNotificationPostNotification + 600
0x927e7704 -[NSNotificationCenter postNotificationName:object:userInfo:] + 121
0x927ee6a9 -[NSNotificationCenter postNotificationName:object:] + 55
0x93277eb4 -[NSApplication _postDidFinishNotification] + 124
0x93277d9e -[NSApplication _sendFinishLaunchingNotification] + 67
0x9327789d -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 273
0x93277468 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 96
0x927f4e45 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 447
0x927f4c6f _NSAppleEventManagerGenericHandler + 91
0x915236c5 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 147
0x915235f6 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
0x915234c2 aeProcessAppleEvent + 190
0x92df2084 AEProcessAppleEvent + 37
0x9327565d _DPSNextEvent + 1044
0x93275076 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 137
0x9326edfb -[NSApplication run] + 512
0x93262d4f NSApplicationMain + 573
atte.scrivener 0x00002e24 _start + 210
atte.scrivener 0x00002d51 start + 41

Thread 1:
0 libSystem.B.dylib 0x90009cd7 mach_msg_trap + 7
1 com.unsanity.ape 0xc0001d12 __ape_agent + 307
2 libSystem.B.dylib 0x90024227 _pthread_body + 84

Thread 2:
0 libSystem.B.dylib 0x90009cd7 mach_msg_trap + 7
1 com.apple.CoreFoundation 0x9082d253 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082ca6e CFRunLoopRunInMode + 61
3 com.apple.Foundation 0x92853bca +[NSURLCache _diskCacheSyncLoop:] + 206
4 com.apple.Foundation 0x927f72c0 forkThreadForFunction + 123
5 libSystem.B.dylib 0x90024227 _pthread_body + 84

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xa3000001 ebx: 0x901d5eee ecx: 0x90ac4ac0 edx: 0x00000000
edi: 0x00000000 esi: 0x157d523c ebp: 0xbfffe138 esp: 0xbfffe108
ss: 0x0000001f efl: 0x00010206 eip: 0x90a594c0 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037

Binary Images Description:
0x1000 - 0x126fff com.literatureandlatte.scrivener ??? (1.11) /Applications/Scrivener.app/Contents/MacOS/Scrivener
0x181000 - 0x18efff org.andymatuschak.Sparkle ??? (1.1) /Applications/Scrivener.app/Contents/Frameworks/Sparkle.framework/Versions/A/Sparkle
0x35c000 - 0x35efff is.ninjakitten.menufela Menufela version 1.0 (1.0b) /Library/Application Enhancers/menufela.ape/Contents/MacOS/Menufela
0x152c0000 - 0x152dcfff GLDriver /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLDriver.bundle/GLDriver
0x1534f000 - 0x154a8fff GLEngine /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x154d4000 - 0x1552dfff com.apple.driver.AppleIntelGMA950GLDriver 1.4.56 (4.5.6) /System/Library/Extensions/AppleIntelGMA950GLDriver.bundle/Contents/MacOS/AppleIntelGMA950GLDriver
0x15534000 - 0x15558fff GLRendererFloat /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLRendererFloat.bundle/GLRendererFloat
0x8fe00000 - 0x8fe4afff dyld 46.16 /usr/lib/dyld
0x90000000 - 0x90171fff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x901c1000 - 0x901c3fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
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0x9031f000 - 0x90774fff com.apple.CoreGraphics 1.258.77 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x9080b000 - 0x908d3fff com.apple.CoreFoundation 6.4.8 (368.31) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x90911000 - 0x90911fff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90913000 - 0x90a07fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
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0x91560000 - 0x91634fff com.apple.ColorSync 4.4.9 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync.framework/Versions/A/ColorSync
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0x91710000 - 0x917b9fff com.apple.QD 3.10.25 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x917df000 - 0x9182afff com.apple.HIServices 1.5.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
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0x92bb2000 - 0x92bb2fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92bb4000 - 0x92bc4fff com.apple.ImageCapture 3.0.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
0x92bd3000 - 0x92bdbfff com.apple.speech.recognition.framework 3.6 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x92be1000 - 0x92be7fff com.apple.securityhi 2.0.1 (24742) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
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0x92cc9000 - 0x92ccffff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
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0x92d5f000 - 0x92da0fff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
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0x94295000 - 0x942a0fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x942ec000 - 0x94306fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
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0xc0000000 - 0xc000efff com.unsanity.ape 2.0.1 /Library/Frameworks/ApplicationEnhancer.framework/Versions/A/ApplicationEnhancer

KB · January 1, 2008, 9:05am

Very strange… Did it happen after you scaled the text view?

At any rates, to get the project back up and running, this should work:

Ctrl-click on it in the Finder and select “Show Package Contents”.
Look for a file called ui.xml and move that file to the trash.
Try reopening.

ui.xml is the only file inside a .scriv project that can be deleted with no ill-effects. All it does is hold information about the UI set up (whether the inspector is open, which document you were viewing etc). In the case of your project, it seems as though something bad has happened to the text view, and whenever you reopen the project, it gets reset to the same (bad) state. Why this should be I’m not quite sure.

Let me know if this works (or more importantly, if not). Also, if you have any more information or can reproduce this crash at all, let me know, as - although you have provided all the relevant information - it is a little hard to fix at the moment because, given its random nature, I cannot reproduce it.

Thanks and all the best (and happy New Year),
Keith

jfklown · January 1, 2008, 2:09pm

Thanks for the tip. I wound up using a backup from earlier in the day and cutting and pasting the rtf files from the corrupt file into the backup. Deleting the ui.xml did work on the old file (it opened), but I’d already done enough work in the new file that I’m just going to archive it.

I did not do anything with the text view; the only thing I can think of is maybe hitting a wrong keyboard shortcut. The only thing I can think of it is that I changed the view a couple of days ago by accident so that the split view shows side by side (instead of one on top of the other). It got a little wonky after that, but I can’t tell you how I did it, but it was some key combo. That might also be the problem.

I think the program’s great, and thanks for the quick response as well. I hope the mishap here will get fixed one way or another, or, more likely, it will just never happen again.

Scott

sampler · January 1, 2008, 10:44pm

                 A possible contributor to the problem?

S

Spitfire31 · January 1, 2008, 11:19pm

sampler:

0xc0000000 - 0xc000efff com.unsanity.ape 2.0.1 /Library/Frameworks/ApplicationEnhancer.framework/Versions/A/ApplicationEnhancer
                 A possible contributor to the problem?
S

Happy New Year, everybody!

The Unsanity stuff belongs to the kind of ‘CPU wasters’ (what our IT guy used to call them in the good [?] old days when CPU juice was scarce) that I never mess with. I’ve read too many tales of woe in different forums to let my system be infected by various system ‘improvers’.

YMMV, but caveat emptor

/Joey