I’m using an oldi-ish Macbook that runs OSX Yosemite 10.10.05, and I’ve been using Scrivener for a few months. I’ve had no trouble except the occasional lag in opening/saving a project. But yesterday was the first time it fully crashed on me (and then asked if I wanted to ‘send a repoort’).
This had never happened before, and there was nothing ‘suspicious’ about the project I was working on - i.e. it was rather empty with no questionable attachments. But Scrivener refused to open again. Each time it popped up with the, ‘quit unexcpectedly, ignore/report/details’ window. It would then continue to glitch if I clicked, ‘report’, not letting me send it through before crashing yet again.
I honestly don’t remember what version of Scrivener I was using initially (I downloaded it straight from the site after purchse, and it worked fine with my OSX] other than it being 'Regular Licence '. All I know is that my receipt says I purcahsed it 8/18/2017.
I googled for help yesterday, and others with a similar crash-problem (on an old mac) recieved advice to re-install, and that that actually helped. But re-install didn’t work, so I deleted the app and re-downloaded it, re-installed it - BUT I realised the newest version, ‘Scrivener 3’, was incompatible with my mac OSX. So I then cycled back through each update - downloading each one in turn ( http://www.literatureandlatte.com/scrivener/release-notes?os=macOS ), deleting the previous download (and removing it from my trash) before trying to install the next one. I got as far back as 2.5, which managed to open the inital Scrivener window - choosing projects/template - before crashing when it tried to open/duplicate a project. It also wouldn’t let me start a new project.
- I also paused Dropbox sync on my mac while I tried these re-installs, thinking maybe the sync was messing things up. But it didn’t seem to make a difference.
So I was either faced with the, ‘quit unexpectedly’ window, OR it told me that version ‘wasn’t compatible’ with my OSX.
I’m not sure what to do here, guys.
I just need help figuring out a couple of things:
• which version IS compatible with my OSX 10.10.05 Yosemite (please link me to the download that doesn’t contain any significant bugs!)
• why did it crash in the first place??
I’ve read a few theories that Dropbox is somehow the culprit - syncing more than one copy of my Scrivener project files? It wasn’t clear. I do use Dropbox as my sync-preference, with a local folder kept on my Mac. And once or twice when opening a project I was prompted to ‘save a copy’ or ‘continue’ and risk overriding, as there was a duplicate in my files…? Honestly, I don’t know how that happened with some projects and not others, seeing as how everything is saved to the same folder and I just hit ‘save’ before exiting any story project.
…I was just starting to gear up for a few important writing projects… and NOW THIS!
So I’m stressed, I’m confused, I’m smad.
If I can’t figure out why it crashed and why it now refuses to work on my mac, I may have to abandon Scrivener and use another program… I hear Ulysses is good? The monthly fee is a pain though - especially for a broke writer, especially since I already dished out over $60 for Scrivener (Australian).
I just really really need to fix this. I need to be able to sit down and write and not worry if my files are gonna crash or even disappear.
(Is there a way to view Scrivener files if I can’t get Scrivener working again? I would like to export the story notes somehow… is there a way to convert a Scrivener project file??)
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Sorry if I went off-topic or rambled a bit. I just wanted to give as much relevent detail as possible.