Crashing/Spinning wheel on all projects even blank templates

Scrivener Scrivener for macOS
1

Hi,
I’m running:
MacOX 14.3.1 on a 2020 MacAir M1
Scrivener v 3.3.6

Any suggestions on how to solve a continuing spinning wheel of death issue. It started happening infrequently with a medium sized project (500,000 words of text, no images, maybe 70 folders in the binder). And then was happening with a smaller project (200K words, no text, 30 folders) and in all cases it would happen randomly, just during normal use of navigating text.

Now I can’t open a project and use it for more than a minute before the wheel kicks in. I Force Quit the app and tried to open a blank template and as soon as I try to navigate the binder it goes right into it.

All files are stored locally.

1 Like
2

Could be your antivirus doing that.
Whitelist Scrivener in its options.

4

I don’t have any anti-virus software running on the machine.

5

What else is running on the system?

6

I’ve been recreating this problem over and over with only Finder and Scrivener running after a fresh restart and a fresh shut down/reboot.

1 Like
7

Please reset Scrivener’s Preferences file, as explained here:
https://scrivener.tenderapp.com/help/kb/macos-troubleshooting/resetting-preferences

8

ok thanks. I’ll try this and report back if that doesn’t do the trick.

9

I have the same problem. MacAir, on Big Sur. Is there a simpler solution?

10

Without more information, I have no idea.

What version of Scrivener? How big is the project? Is it stored locally or with a cloud service? What else is running on the system?

11

This did seem to do the trick. No spinning wheels since.