Do I need to purchase a new copy of Scrivener?

Hi there,

I purchased a laptop last weekend as well as the Windows version of Scrivener with the intention of taking my writing more seriously. Everything appears to go smoothly, I type in my serial code and activate my scrivener license and spend the rest of the weekend swatting up on all the scrivener features. Sadly for me my luck ran out last night when I discovered a dead pixel on my sparkly, new laptop :cry:

This has presented me with an issue regarding the Scrivener license as I now plan on exchanging my faulty laptop for a new one this coming weekend. My question is; will I be able to install Scrivener for a second time on my replacement laptop using the same license? Also will this affect my household license allowance? Should I uninstall scrivener from the original, faulty laptop?

Thanks for any help in advance

Be sure to deactivate Scrivener before returning the new laptop

You’ll have no problem putting it on another Windows machine with the same license. I believe you get at least 4 machines per household on the license, and maybe more. I have it on three machines right now (home desktop, work desktop, laptop). Plus, I had it on another previous laptop and I don’t believe I deactivated on the old laptop before getting rid of it, unless completely erasing the drive counts. I’ve simply entered the same serial info each time and no problems so far.

Hopefully your new laptop will be free of issues and you can get back to writing.

The licence covers 5 machines belonging or solely used by members of the same household. It’s a rolling system, so if you install on a 6th machine, the oldest set-up is de-activated. But clearing the HD to remove all your programs and data is the first thing you should do before taking it back.

Mark

Didn’t realize it did it automatically. That’s kind of cool.

I’ve read I can install my existing copy on my new computer. Is this true? How would I go about doing that?

Hi richdees. Scrivener licenses are household licenses. So, if your license is a Mac license and the new computer is compatible with your version of Scrivener, you can install Scrivener from our main downloads page.

We have this Knowledge Base article with tips on installing on a new computer. It includes copying customized settings to the new computer.

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Thank you! I appreciate the quick reply.

Where do I find my license number?

It is either in your records, or you contact L&L support directly for assistance. they do not handle license issues here in the forum. See contact details on their website.

Thank you. I ended up going through the apps. That seemed to be the way I did it originally, I just didn’t remember. I appreciate your help.