Dropbox sync is too restrictive - any other option, even iCloud??

I am quite perplexed as to why Scrivener on iPad OS does not support Apple - standard iCloud. I’ve read some old posts about difficulties of syncing with non-Dropbox clouds, but I don’t think this is relevant any longer. OneDrive, Google Drive, pCloud work just fine for very complex projects.

The iCloud, while not ideal, is okay as it can be accessed from most platforms. Dropbox, on the other hand, is way too restrictive. As of March 2019, Dropbox free is limited to three devices where one can install a client. In my case, I cannot use my Macbook, because I already have Dropbox on other computers where I need it. The paid plan is expensive and software maker, such as Scrivener, cannot expect users to use paid plans elsewhere. So, back to my question, the iPad version does not have any alternative to Dropbox cloud sync. In my case, it means that I paid for all versions of Scriverner for nothing. I cannot work on the same project from PC, Mac and iPad (not to mention the lack of Android app.)

I apologize for some negativity, but I am quite disappointed that so sophisticated software that positions itself as a tool to go for all writing needs, fails short exactly where it should be rock solid and versatile, - syncing. Give the users the option to use other clouds (for example those accessible through now standard “Files” app on iOS) and let them experiment with it and see how well it works.

You can certainly use Apple’s tools to transfer projects to and from your iOS devices if you prefer.

What you can’t do is “synchronize” them, by which I mean having the software automatically upload and download as needed to make sure the two versions are identical. For that, it’s necessary to walk through all the component files, and only the Dropbox API has the hooks that allow us to do that.

Katherine

I understand your frustration, but it’s really iCloud, Onedrive and other cloud storage providers that you should be disappointed in as they are the ones who have not added the capability Scrivener needs to syncronize projects across devices.

That being said there are a couple workarounds to the device limit. The first is free, but it may violate the Terms of Service. Simple sign up for a second dropbox account and share your scrivener folder from the first account with the second one. The second, (which I have no confirmed) involves signing up for a premium account, adding your other devices and then canceling after a month of service. It will set you back a little bit of dough, but it’s definitely not a violation of the TOS.

And another is to get friends to sign up to expand the free storage if needed.

As long as not attempted on the same machine/s multiple email addresses within the same location work fine for that.

Don’t know about TOC, but just sayin…

Given the problems I’ve had with iCloud recently (Apple seems to have done something nasty to it in October on the release of Catalina) I wouldn’t use it if it were available. Taking several hours to upload a 7 KB file? No thank you. I have spent the past two days moving as much as I can from iCloud to other services. And as to the technical difficulties of synchronisation, I am not a programmer, but when people who know better say “this is not as easy as it looks” I tend to believe them. If there was a way around the technical problems, Keith would have found them by now. Believe me.

I’ve heard some have had problems with iCloud, but that has not been my experience.

For complete security of very sensitive data I only use iCloud and box. Dropbox for my writing.

My iCloud Drive stopped updating on my Mac:s early summer 2018 and didn’t work at all for 8-9 month, so I moved all important stuff out of iCloud. I tried all suggestions from Apple and everything I found on the net, but nothing worked.

The strange thing was that it worked on my iDevices. Then suddenly early 2019 it started to work like it is supposed to.

Box has occasionally stopped updating, but only temporarily. The same with OneDrive.

But I have never had any problems whatsoever with my Dropbox account. What is it with Dropbox that people are afraid of?

I’ve had no issues with Dropbox other than a brief issue with synching iOS13, however quickly fixed with removing all but current projects from the synch folder.

I wouldn’t rate their security at quite the same level as iCloud and box, though have no concerns. I would like more than 3 devices, but they have to make a $ or we won’t have any free offering.

Don’t worry, I am nowadays one of those that pay them, so that other can have their free space. :slight_smile:

I don’t actually use the Dropbox sync feature as intended. I simply save my projects in a folder in DB. The backup folder is in there too. I don’t understand how using sync in Scrivener would do a better job.

So with that in mind, can’t you just save the files to any cloud app you want. Every time you hit save, that file will update. Then you can access it from any device you want.

A project isn’t a file, it’s a folder with potentially hundreds or thousands of subfolders and files.

We sync to access the project from iPad or iPhone, iOS Scrivener.

And there is no need to hit Save. Scrivener saves automatically whenever you pause a few seconds.

While fully understanding the often cited API issues that have tied Scrivener to DropBox for device syncing, I’m going to pile on as this being an untenable solution.

I’ve used Scrivener for 13 years, but the 3-device limit (albeit Dropbox’s restriction, not Scrivener’s) has become a severe limitation. I frequently use an iPhone, iPad, laptop, and desktop Mac. Yep, the phone is important (I’m a poet, the form factor is effective!). Upgrading any of the devices, and trying to add in a work desktop for my writing practice breaks the DropBox limit.

I have plenty of other options (OneDrive and iCloud primarily) for everything else. I’m down to Scrivener syncing as my only use for DropBox. This effectively turns Scrivener into a subscription service and it’s forcing me to evaluate other options :frowning:

Wow, I did not expect my post to trigger such avalanche of responses. Thanks, everybody for sharing, I’ve learned a lot reading your responses. However, I quote @jeffnesh here as he describes the problem very clearly.

The iPad (or iPhone) version of Scrivener does not have ANY other than DropBox cloud option. It is either local or Dropbox and I see a huge problem in this approach as we are forced to use paid subscription services. As you all know, novels sometimes take long time, years, to write and one must rest assured that all files are okay as they are (please, don’t start with the importance of backups etc, this is not the point here.)

As indicated, there are other ways to share across multiple devices, and other ways to get around the 3 device limit.

I’m ready to get dumped on in a big way, but IMHO, this going on about the 3 device limit is an example of entitlement thinking. Dropbox on up to 3 devices is a FREE service ffs. Either adapt your process to work within the 3 device limit or pay up! L&L have given endless explanations of why Dropbox is the only option.

Attempting to guilt or not so subtly threaten to go elsewhere gets up my nose. I see it every day in my role.

Customers threatening members of my support team they will give bad feedback /go to the competition (and get their friends and family to do likewise) if we don’t give them a free device or repair after they spilt orange juice/dropped it down the stairs/gave it to baby to keep them quiet and baby threw it in the pavement/left it on the roof of the car… the list is endless.

Now you know why I get grumpy when anyone puts the demands on L&L to cover for their mistakes, change beta process to save them 5 minutes a month, display entitlement. It’s why I closed my forum account last year and why I’m close to doing so again.

Apart from that, I’m old and after a lifetime of cleaning up other’s messes I’m entitled to be grumpy!

Yes!
:smiley:

“Entitlement thinking” is a naive, immature, childish behavior.

Whoa there, @amcmo, I apologize if I’m ‘up your nose’ or implied a guilt or threat, but I’d like to step back a notch. As I said, I fully understand the API issues and path L&L has taken for multiple device syncing. And I, too, am the CIO of a large college and often field customer requests, both legitimate and uninformed.

‘Entitlement thinking’ is quite an assumption. I don’t know your use cases, but from the start I would assume yours are as valid as mine. Scriv has been my primary writing tool of choice for over a decade. It’s flexibility, ‘writerly organization’ and output options are the best available hands down (not to mention the amount of history and data I have in the tool). I write personally (poetry and journaling, mostly) and professionally (report after report and article after article, and on and on).

My workplace limits the options of devices (and what can connect to our network) on a policy basis. Both personally and professionally, I am in environments where one device is available for my writing but another is not with me. The real-world number of devices I use is more than 3. I don’t believe that’s entitlement. Devices have become ubiquitous and the growing value-add is ease of access. I also like getting my email on the device at hand as well.

I’ve purchased licenses for over a decade. I’ve purchased my own personal licenses and have additional licenses for work. I’ve purchased device licenses and upgrades every step of the way. I don’t need anything for free. And I’m not sure I even asked for action in my post.

I’d simply like us to consider that (one of) the value proposition(s) of Scrivener is ownership vs subscription model. By limiting an industry standard piece of functionality (multi-device syncing) to one provider, who then further limits functionality in essence makes Scriv a subscription product to take full advantage of that feature.

Dropbox is moving in the opposite direction of the industry both in value and limitations. Their model and trajectory is clearly targeted at businesses over personal use. The workarounds and stringing together of accounts, etc. is not a real solution. The only solution is subscribing to yet another cloud provider (DropBox) when others are cheaper with fewer limits. It is worth considering and I am just expressing a concern that this is an untenable model for implementing a feature.

I made the feature request for more options long ago. I understand the difficulty and I understand if L&L can’t/won’t move in the direction I particularly desire. That’s okay, but it’s a conversation worth having.That’s all.

This is an incredibly supportive community of artists and practitioners. Both the L&L team and this community are responsive, constructive, thoughtful and, frankly, amazing. Sorry for rambling on, but perhaps I should have provided more context in the first time.

Again, sincere apologies if I implied guilt and threat. It is my hope that we can continue to have civil conversations here.

Thanks,
Jeff

Hey Jeff,

Lots of info in the reply. In your role you obviously do come across the kicking and screaming ‘I wanna’ brigade.

My comment on the number of devices connectable with Dropbox was not about the number owned. Hey, I have 2 MBP’s an Air, Mini, 4 high spec Win machines (I keep saying I’m going to donate to the Men’s Shed when I get time) 2 iPhones in the house, 3 iPads (2 mini, 1 12.9 Pro) On top of that a couple of company provided machines. OK, I only get to connect 3 to a Dropbox account (I do have two accounts). I even paid for a full year of business when running my own business in parallel to my employment. In terms of Dropbox’s direction, they have no other income stream, I believe. Everyone else has multiple streams to subsidize and use as ‘traps’ to get people on their platform.

My ‘entitlement’ comment was aimed at those who threw a hissy because Dropbox imposed a 3 device limit on the free tier and the number of people wailing here and elsewhere about their ‘right’ to have as many machines as they want on their free account. As I have said many times, it’s free and we should be thankful for the option, after all they are in business to make money…

I have free accounts at Dropbox, box, Google and One Drive and a paid tier at iCloud. I use the Google and one drive for zipped backups, box and iCloud for high security documents and Dropbox 8GB free (I have nice friends) for my writing and research.

There are many threads here on this and other subjects where some refuse to a accept the statements from L&L on why certain things are and continue to badger, almost pushing for a policy change just to accommodate their wishes which gets up my nose, and that of a few others, so my mouth off was aimed at a wider audience, not just picking on you.

As I mentioned, my background of dealing with that sort of attitude over many years has made for an occasionally ‘Grumpy Rob’. That said, I always relish the opportunity for discussion with other ‘un-entitled’ beings.

Hopefully other cloud providers or developments within iOS will open up access for other synch options, but until then it is what it is.

Dear L&L

I am a brand new user of Scrivener for MacOS. Excellent product and superbly written tutorial. Much better for my compositional needs than Ulysses which I have been using across apple devices for about a year. Based on this good result I paid for and downloaded the iOS version today.

In sharp contrast to Ulysses, I am truly lost in attempting to synchronise iOS and macOS work. I can see that there is quite a lot of forum traffic on this point but I lack the technical competence to venture anything of substance. However I did read that your product works across platforms and it is a reasonable request to ensure that sync functionality is available and tested with authors rather than software specialists before releasing. I am patient but I did spend a non trivial amount of money (for a teacher) on the iOS version and I do hope to enable the sync with my MacBook soon. Thank you :smiley:

A guide to setting up Dropbox synchronization can be found here:
scrivener.tenderapp.com/help/kb … g-with-ios

A troubleshooting guide can be found here:
scrivener.tenderapp.com/help/kb … os-syncing

Katherine

The 3 device limit is for the full Dropbox client. On iPhone and iPad you do not need that. You can sync only from Scrivener, which does not count towards the limit.

That leaves you two devices for laptop and desktop, and one free for something else.