Emailing Windows Support fails

General
1

Hi,

I just tried emailing windows.support using the form at https://www.literatureandlatte.com/contact-us but the message bounced with the following error

Delivery has failed to these recipients or groups:
windows.support@literatureandlatte.com mailto:windows.support@literatureandlatte.com
Your message wasn’t delivered because the destination email system rejected your message for security or policy reasons. For example, the email address might only accept messages from certain senders, or it might not accept certain types of messages, like those larger than a specific size.

Contact the recipient (by phone, for example) and work with them and their email admin to determine what policy or setting blocked your message and what you should do to make sure that future messages from you won’t be rejected.

For more information, see Status code 5.7.1 https://go.microsoft.com/fwlink/?LinkId=389365 .
The following organization rejected your message: mx1.mailchannels.net.
Diagnostic information for administrators:
Generating server: ps233852.dreamhostps.com

2

Hi,
You should try again.
I just sent a test email and got the auto-response confirmation.
It works.

3

Rather than using the form, please send an email directly to the appropriate emails:

We’re aware that the form isn’t always working as expected, and it’s been filed for review.

1 Like