I had to reinstall Scrivener on my computer (Windows 11), and apparently installed Scrivener 3 instead of whichever version I had before. Now my license key isn’t working to activate it. Do I just need to download an older version, or pay to upgrade and get a new key? I would prefer to upgrade if possible, but I’m not sure how to do that.
Call L&L customer support or use their Contact Us page. License issues are not handled in the forum for privacy reasons.
If you need upgrade information, it can be found here:
https://www.literatureandlatte.com/upgrade-to-scrivener-3-for-windows
I’d be happy to check your license status, but as @BClarke said we can’t handle that kind of inquiry through the forums. Please open a support ticket, here:
https://www.literatureandlatte.com/contact-us