Good day. I hope you can address my concern about my Scrivener license. I bought this license about a month ago on the exact day when Scrivener 3.0 for Windows was released. I received the digital receipt and the email containing the program download and license. However, when I click “Download”, nothing happens and it doesn’t automatically download in my computer. Because of this, I went to the Literature and Latte website to download Scrivener 3.0 there. The download was successful and when I entered the license it worked. When I opened the software today, though, it says my license is compromised. I reinstalled the software, but the same pop-up window still appears and forces my Scrivener software to close. How can I solve this problem? Is there something wrong with my license or is it a bug in the software? As an honest buyer, I hope you can help me with my concern.
I have already sent a similar e-mail to the Literature and Latte windows support with attachments of my receipt, license key, order confirmation and the pop-up window that says my license is compromised. Please help.