Thanks for this! I was able to download it successfully after crashing every time I tried to “Check for updates” through Scrivener. Out of curiosity, I clicked on “check for updates” after I installed 1.8 and the program crashed again. I’m running Windows 7.
I find that I can almost always trigger Scrivener to crash with the following:
Check for updates
Before the “There are no updates available” text appears, close the dialog (crash may occur here)
Close the application (crash here, if not at #2)
I assume that the program is still trying to check for updates, but I’m interrupting it by closing the dialog and/or software.
It might be a good idea to have a progress bar or icon or something to indicate the dialog box is checking for updates (as the first text we see is just "You are currently using version x.x and no indication of a “please wait”).
Me too. Well, after I hit it, when it tells me I’m running 1.7 and gives me a “close” option, and I click that. Running the liveupdate with Scrivener closed works, though. At least, it’s downloading at the moment.
I’m using W7 64 Home. Since I’m on dialup at home, I downloaded v1.7 at work. Last night I uninstalled 1.6, installed 1.7, then tried the update. As others have posted, nothing happened.
Following the OP’s tip, I manually started the .exe under \liveupdates. I groaned a bit when I got the news that it would take over an hour and a half to get the update (about 12MB apparently) but that’s my fault for having an antique commection. I let it run and left to tackle some badly needed housework, glancing in occasionally to see that it was progressing.
Then one time I looked in and there was nothing on the screen – apparently the program finished, did its thing, and closed. I thought. But on firing up Scrivener the opening screen still said 1/7, about under Help reported 1.7 as well. Doing the ‘update’ got the same ‘there’s an update available’ without following on. Running the updater manually got me the same info as before, about an update being available, and starting a download showed it starting to download the whole 12megs again – though I killed that right away.
I planned to report this problem this morning (too tired to tackle last night) but on browsing in the files to locate directory names and such I discovered that there was a /tmp subdirectory underneath the liveupdate folder that now held “Scrivener-018-update.exe”
I ran that, and the update happened smoothly, and the program now reports version 0.18
So for some reason the updater doesn’t automatically run the update? Or maybe it asked me to OK the start and then timed out before I saw it? Maybe the problem was that I didn’t have Scrivener running at the time?
Pretty minor flaw, I guess, only affecting people who start an update and don’t hang around for the file to finish DLing, but I thought I’d offer the info just in case.
paulobrabo, you’re a life-saver! Thank you for this, because I’ve been wondering since yesterday about how to get the new update since the option in Scrivener crashes it whenever I use it. I’ll keep this method in mind if it happens again. Again, THANK YOU!!! :mrgreen:
I tried the Help-Check for updates a couple of times and only got the dialogue shown on attached image. But then on my third or possibly fourth attempt the Download button appeared. I did nothing in between except for opening and closing IE a couple of times.
The installation guide was slightly confusing, but clicking Next at all stages got me the new version, so I’m good. Thanks!