I started Scrivener from the shortcut on my desktop. For a long time, nothing happened, then it appeared to open, but then immediately appeared to close again. I checked task manager, and it did not show Scrivener.
I had a lot of things running at that time, so I rebooted and tried again. The same thing happened. It flashed on the screen, then vanished, and it isn’t in task manager.
Then I tried opening it with the specific project I’m working on. Same thing.
At this point, Scrivener is not working at all on my desktop.
Okay, so you’ve got two copies of the project now, let’s call them Original–the one that was on Dropbox which is crashing Scrivener on your desktop–and New, the copy that you made from Dropbox on your laptop which may be a slightly different, possibly older, version from what you had on the desktop, since there’s a Dropbox sync and several attempts to open the project on the desktop. The Original project won’t open on either computer. The New project is opening successfully on your laptop, but when copied to a thumbdrive and then copied to the desktop, it does not open there. Is that right?
You said you were able to open other projects on the desktop, so first just to check, did you turn of Scrivener’s “Open recent projects on program launch” setting in the General options on the desktop? Do that if you haven’t, so we can be sure we’re not also running into a problem of Scrivener attempting to open the Original project and crashing before it even gets to trying to open the New project.
Next, are you getting any error messages on the desktop when you try to open the New project? Try opening Scrivener first, not by opening the project, and then when you have the New Project window visible or a different project loaded, open the New project from “Open Existing Projects” or from File > Open. Does the project load at all or immediately crash Scrivener? Or does it simply not load, but Scrivener remains open?
There are no error messages. It pauses for a very long time (long enough for me to think it won’t open at all), then I see a white screen open with the bar at the top that says “Scrivener” then it closes again immediately. no error, nothing.
Ok, thanks for clarifying. When you last closed the New project on the laptop before making the copy that’s not opening on the desktop, what was loaded in the editor? Specifically what I’m wondering here is whether Scrivener is trying to load a lot of files when opening the project, for instance if you had left a large Scrivenings session open or were viewing a lot of images on the corkboard, and that process is stalling out on your desktop.
Try opening the project on the laptop, setting it to show a single small document in text view, with no split editor, and closing the project. Trash the copy that’s on the thumbdrive and then make a new copy of the project you just closed and try bringing that to the desktop and opening it.
I bought Scrivener on Feb 1, 2014 and I can’t access the program. Order number ST710615242. My online class with Gwen Hernandez, USA started yesterday for which I paid. Doesn’t help me if I cannot open the file which won’t let me access. All I get is the tutorial. HELP.
Is the problem that you can’t install or run Scrivener… or that you can run it but not start a new project or open an existing project (perhaps something provided as part of the class?)?
If can’t install or run, see below.
If issue is that Scrivener is launching… and presenting you with the tutorial project… try doing:
File > New Project, if wish to start new project
File > Open, if wish to navigate to and open an existing project you have been supplied