I can't open the Scrivener files from Dropbox on Macbook

Scrivener
1

I have Scrivener on both my windows PC and Macbook. When I try to open the files I created on the PC from the Macbook, I get the following mesage:

The document (name.scrivx) could not be opened. “Name.scrivx” is the main structure file for a project, but other required files for this project could not be found: the Files/Data and /Settings folders are missing.

Unfortunately support is off until the holidays are over, so any help with this problem would be appreciated. Thanks!

2

Make sure Dropbox is configured to store files locally on both computers. That should resolve the issue.

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And make sure you have the entire .scriv folder and all sub-folders, not just the .scrivx file.

Did you use the Dropbox application on both systems, or the web interface?

FYI, we are indeed off this week, but inability to open a project is a legitimately “urgent” request.

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Thanks to you both! Took me a while but I have it working now.

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