Just installed on windows 11 home 64 bit and now Scrivener is freezing up

The title says it all. Anybody else having this problem?

I have had random freezes with same setup since 3.13. No set pattern to it.

Must be the only ones. Weird. Hopefully some others chime in.

When I ran Windows machines, on more than on occasion the root cause of random freezing was a hardware issue on the laptop. Perhaps check out the memory and hard disk on your machine. Might not help, but can’t hurt.

That’s always a possibility, I actually had problem with wordpad that was ultimately fixed with a driver update for my printer. Wut? But my laptop has been extremely stable. It has frozen up maybe once or twice in the last 9 months to a year. It seized up twice withing 15 minutes after the latest update to Scrivener. When you say “check out your memory and hard disk,” how would I go about doing that?

Drivers. Yea. forgot to mention those often-troublemakers. :wink:

Re how to check memory and disk with diagnostic tools. I am away from Windows for many years. Sorry. I suggest your first check what might be part of the standard Windows suite of software. Also can see what Google searches for ideas and apps.

Someone here might be able to give some guidance of apps or a good forum to ask.

Or a local repair shop. There are a number of these in my city. They have the software tools.

Apple Macs are a different world with some diagnostic tools provided as part of the operating system, and of course some apps are available.

ugh, put that on the list of things to do. :roll_eyes:

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Maybe by the time you get around to it, Scrivener may be fixed if that the cause. Dunno.

Hello, anybody out there? This is getting old. Can I uninstall the current version and install the previous?

see Scrivener Release Notes | Literature & Latte

I’m running a windows 11 64 bit laptop that’s less than a year old. Shouldn’t it work?

Yes you can. Previous versions are available at the link provided by @rms .

Be sure to save your preferences (File > Options > Manage > Save Options to file) prior to uninstalling Scrivener.


  1. To suggest the obvious (which I imagine you’ve already done), clear your browser cache (important), re-download a new copy, uninstall the existing one and install the new download.

  2. Have you tried opening Scrivener with Shift held down to stop it opening last-opened file, and then creating a new project? If you can do that and it doesn’t freeze, try drag-dropping the binder documents from the one that is freezing into it, maybe doing them bit by bit. Does the new project freeze?

  3. Has anyone suggested setting your preferences file aside, dragging it from where it is in the file system to somewhere like Documents or Desktop—I’m a Mac-user so I don’t know the Windows terminology.
    Then try starting Scrivener from the app (not from an existing project) holding down Shift to stop it opening previous files if it’s set to do so… it’ll create a new vanilla Preferences file. If that works and the problem project opens and works, you’ll need to reset your preferences as you like them.

  4. (From a previous thread) “You could try removing the ui.ini file from the project’s Settings folder (inside the .scriv folder). Removing the ui.ini file will reset the project’s interface settings, but won’t touch your global preferences. Does that fix it?”

Just a few thoughts that don’t seem to have come up above.


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thanks, I’ll try to get to some of that this weekend. It seems to behave more and more as I reboot the laptop with greater regularity. weird

Update. It seems another printer driver update has solved the problem. Weird. Microsoft is just weird. If Mac wasn’t so overpriced I would consider going back to them.

Please give me an example what to look for.
I know I can generate a .prefs file by clicking File > Options > Manage > Save Options File to…
I may be thinking past what you’ve said.
I don’t see a file like that elsewhere on my machine.