As in it won’t even load… I click on the icon. It says it’s loading my main file and then it won’t even show up… I have tried reinstalling… What can I do next? I am on a 2017 Macbook Pro.
Have you restarted your Mac?
Yep, that’s been done several times. Scrivener is acting very strange. I finally got it to load but it is NOT happy, and I am getting the colored pinwheel and the “not responding” in Force Quit… Too, when I wish to load my main file, it seems to insist that it’s somehow saved where my preferences and themes are saved. My main file is not in that folder, or anywhere near that folder for that matter. I shut down Scrivener, and then clicked on my main file to get it to load. No other application is messing up, otherwise, the Mac is working flawlessly. I’ve only had this Mac for a little over a week now. I don’t know why it’s acting this way or what could make it act this way. I’ve been through all of the settings with no real answer.
Looking through my file, I’ve now found that my Scapple import has gone completely apeshit… the writing is backward and upside down. The mindmap is completely unreadable until I export it to the desktop…
Did you by any chance activate Apples ”keep all your documents in iCloud and not on your hard drive” utility? If it’s a new Mac it does ask that question and if you say ’yes’ and save your Scrivener projects under Documents, all sorts of weird things may happen.
Did you recently install High Sierra? The inverted Scapple problem is due to a known High Sierra drawing bug.
For Scrivener, please launch the program without loading any projects, which you can do by holding the Shift key when Scrivener starts. Then load the Interactive Tutorial from the Help menu. This will help determine whether the problem is with Scrivener itself, or this specific project.
Katherine
I don’t use iCloud for backup, I use the external sync with Dropbox.
Now my themes and preferences inside my project keep getting reset…
This is super annoying. How do I get this program back to normal again?
Thank you, I’ll just leave the Scapple import alone and wait for Apple to fix the bug in the next update or so.
What do you mean by “external sync”? You’re not trying to use “Sync with aexternal Folders”, are you, by any chance?
Mark
I’ve ALWAYS (as in for the last 3 years without issue) backed my Project up to Dropbox via “sync with external folder”.
Why don’t you use the built in backup system? As a default Scrivener autosaves your work every time you stop writing for a few seconds, and makes a backup of the entire project when you close it.
Sync with external folder “exports” the text documents in Draft but not what you have in Research.
I’ve always done both, but I thought that the external sync saved everything as well. Perhaps I need a new external backup. Backups on my system do me no good if the system is inaccessible, that’s why I always used external sync as well.
External sync isn’t intended as a backup system; it’s intended to export specific documents in the Draft folder in human-readable (title and document name) RTF files so that you can modify individual documents with some non-Scrivener text editor and import only those changed documents back into the Scrivener project correctly.
The automated backups are set computer-wide (that is, the settings affect all projects). You can specify an alternative folder location for those backups, determine how they’re named (such as if they include the date/time stamp in them, which is recommended), how many get saved, and whether or not the project is placed into a ZIP archive. You can also determine when the backup is created, so you can fire off a new backup by hitting the Save key combo manually or wait for it to activate when you close the project for the day.
By setting the backup location into another folder, one that is in a sync client’s folders, you can easily set up off-compute backups. For example, I have my main project folder set within my Dropbox folders and create all of my projects underneath that, so they all get synced to my different computers (and iOS, when I used that) automatically. However, not wanting to keep all my eggs in one basket, I set my backup folder for a folder in my OneDrive folder, so my backups are also shipped across my machines, but via a totally different sync engine. This way, if something is wrong with DropBox, I can grab my latest project backups, unzip, and keep writing.
There is your problem opening your project on your iOS device. Scrivener for iOS doesn’t work with “Sync with external folders”, it requires the actual, active project from either device to be in your designated Dropbox folder, and just to cross the Ts and dot the Is, you need the Dropbox app on your Mac, as Scrivener projects can’t be opened through the Dropbox web interface.
Mark
I’m not opening the project on my iPad. I am using my Macbook Pro, as I stated in my original post…
Same thing. Scrivener needs the whole project, not what is output by Sync with External Folder … that is there to allow people to work on the contents from their Scriv project using other editors, as for instance on an Android tablet, without screwing up the integrity of the project itself.
Okay, I don’t think you have a full understanding of what’s going on here. I am not opening my project from the external space. I am always opening the project from the main file which is stored on my Macbook first. I never touch that external folder. Too, I have the Dropbox App on my Macbook as well. This isn’t a sync issue.
Did you try Katherine’s suggestion?
For this level of troubleshooting, you might want to contact the support team.
literatureandlatte.com/suppo … tion-email
Katherine