I updated this morning to the latest iOS release with the icon update. And now when I try to sync with Dropbox, Scrivener iOS crashes every single time. Restarting my iPad does not solve the problem and now I’m screwed ⅔ of the way through NaNoWriMo. sorry, but this is extremely frustrating and Ill-timed.
In case anyone else has this problem: Relinking Dropbox did not work. Unlinking and then relinking did work but involved long sync to redownload every single file. Nevr had a problem before this update.
I’m sorry to hear you had issues. The latest version updates to the latest version of the Dropbox frameworks (the older frameworks wouldn’t build in the latest development tools for iOS 11), so it’s possible that caused the issue, although I tested thoroughly and had no problems with the transition.
Having exactly the same issue. Latest updates to Scrivener, iOS and Dropbox. I try to sync the 5k words I just added to my NaNoWriMo project on my iPad today with Scrivener for Windows via dropbox, and the iOS app crashes as soon as it tries to download the file list.
I hear talk of unlinking and relinking but have no idea how to do that.
To say I am angry is an understatement. This is a completely unacceptable, critical bug in what is after all a paid for app.
From the projects screen, tap Edit (upper right), then the gearbox (lower right). Choose Unlink DropBox.
Scrivener will ask “Delete or keep files?” I chose to Delete, which caused all my projects to resync. “Keep” will probably work around the bug too, but I’m not sure.
Next tap the gearbox and choose Link DropBox. DropBox will launch and tell you that Scrivener wants access. Tap Allow. Choose your DropBox folder and you’re done. (If you chose Delete in prior step, then all your projects will resync.)
This happened to me as well. It seems to become a problem on my setup when I use multiple iOS devices. The only way to fix it is to unlink and re-link Dropbox, as others have said before. But after syncing across multiple devices again, the crash returns. It crashes during the “Downloading File LIst” phase.
When I opened the updated Scrivener on my iPad Pro, tapping on a project only resulted in a spinning wheel. I then noticed that the sync icon (circular arrows) at the top right was red. I tapped on it, it asked me to relink Dropbox, I did so, it downloaded the files list, and everything was back to normal.
This is a ‘me too’ - exactly the same ‘crashing during sync’ problem, but I downloaded the update on Monday and have been using it all week (and syncing with no problems) and this bug only manifested for me today (26th November). My Dropbox is up to date and so is my iOS (am actually using the latest iOS 11 beta, but that hasn’t changed since Monday either). Thanks to the other posters (and Katherine) for the tip about unlinking/relinking Dropbox, am gonna do that now!
This is also happening to me,. I usually work between two iPad’s (both on iOS 11.). What’s a little different is that one iPad (iPad Pro 9.7) doesn’ ever have a problem. An older iPad Air 2, however, does.
I have relinked the Dropbox account to Scrivener on the iPad Air 2, That fixes the probem “for that session” and I can then save/sync back to DB. After that, I can sync to the Pro iPad fine, but then when I try and sync back to the iPad Air 2, it crashes (unless I do another re-link on the iPad Air 2)
I don’t have the problem of crashing but since updating the Mac OS version to Scrivener 3, my iOS version on both iPhone and iPad are taking forever to ‘download file list’ before it starts syncing.
It does sync, not crash, but this only started since updating to Scrivener 3 on the Desktop.
I don’t know if it’s related to what has been said in this thread, but just wanted to give my 5 cents.
from the latest update of the iOS version of Scrivener (on iPad Pro 9.7 and iPhone 6s both with iOS 11.1.2) it happens that when there is a low Wi-Fi or cellular connection (just a hypothesis) the changes to my project I just done can not be uploaded to Dropbox, even later, when the connection is better, Scrivener keep crashes and the only solution is to reinstall the app losing the last work, if it has not been copied elsewhere
I am having this exact problem. I just updated to the just-released iOS version of Scrivener, hoping it would fix the issue, but now I cant sync at all. :-/. I’m in touch with support about it, just wanted to say “me too” on this same problem.