I just installed the latest (3.3) Scrivener update for macOS, and I’ve had it crash on me at least 4 times in a row. I know at least one reason is triggered by the font colors. It used to be that if I clicked long on the font color button in the toolbar, the dropdown menu with more colors would appear. Now, if I do that, the whole program shuts down without notice.
Am I supposed to do something different to access the color menu now?
I use colors a lot in Scrivener, so assuming it’s not user error on clicking the right way, I’m hoping this will be fixed soon.
See the screen shot below. When you say “font color button” you mean the “Colors” button? Or the “Fonts” button?
I don’t recall in past any dropdown menus, but it’s working now for me with Scrivener 3.3 the same as I recall, that being the system-provided (as I understand) dialog box appears. I don’t see any crashes. I’ve clicked, and I’ve long-pressed, numerous times.
I know this doesn’t directly help, but I thought I would report what I see. I’m on macOS 13.2.1
I am talking about in the toolbar. I can’t get past this toolbar button to even open those options. It is the one that just looks like a colored square and the hover text says "Toggle the text color.
Sorry, I tried to include a screenshot, but the forum settings won’t let me.
Well, I’m out of ideas. It’s probably in plain sight, but I can’t find the icon you are describing. I’m not saying it’s not there, but I can’t spot it. Probably hiding in plain site.
Best to take up the invitation by @kewms to submit a support ticket.
Same issue for me. And now the same is with the special version of Scrivener 3.2.3.5. The buttons causing the crash are “font color” and “highlight color” in the toolbar.
Thanks for the report! I’ve got it filed to take a look at.
Meanwhile there are several ways of changing text colour, so you aren’t stuck without this tool available:
Right-click on the text, where you will find both Text & Highlight Color submenus. These provide access to the top five larger swatches in the pop-over, along with any custom colours you save into the Mac system color tool.
And for that, ⇧⌘C on selected text is an easy way to change the text colour if you want more precision and options.
Hello all! Keith, being the rockstar he is, has already pushed out an update for this! Please go to Scrivener → Check for Updates to update to 3.3.1 to fix this issue.
Same issues. At least 5 crashes today since I updated. All for little things like changing a font’s color, resizing a table, highlighting something. The problem is the issues seem to be intermitent. It works just fine, for several hours then crash. On the plus side the re-indexing seems to be going faster.
Hi all,
Since I updated to version 3.3 a couple of days ago Scrivener has crashed twice on me.
The first was the when I entered Command W to close a file. I didn’t lose any data. That had been a fairly common occurance, but much less so recently… until the new version.
The second was as I was attempting to change the colour of some text. I clicked on the box at the top of the screen and down it went. I did lose data and I’m not happy about it. When MS Word crashes there’s an Auto Recovery folder. Please correct me if I’m wrong but I don’t believe Scrivener has that.
I’m running the lastest version of the Mac I’m using.
