One of us doesn’t have the current version in that case, that or we’re on different macOS versions.
This is really a question for the Dropbox support team. Have you tried contacting them?
We are running the same versions of Dropbox. The difference is the macOS. I am running 12.3.
I will submit a ticket to Dropbox.
I’m running 146.2.496
With macOS 12.3, I presume?
I contacted Dropbox support. I was advised to reinstall the desktop app which I did and the result was the same. Files did not sync. However, after that exercise, I decided to duplicate the project and then rename it to something else and everything began to sync properly in the project with the new name. I do not recall the specifics, but I believe Dropbox added some kind of file name locking mechanism for business customers in a recent release of the software. Regardless, renaming my project worked and I am back in business.
I have just upgraded both my my 2015 5K iMac and my 2020 M1 MacBook Air to 12.3. They are both running Dropbox 144.4.4491. As I had a new project to work on, I set it up on Dropbox on the iMac, importing a .DOCX and two PDFs into Research.
Having closed it down and waited for the MBA to sync, I then opened it, made a few edits at the beginning and also started splitting it into separate binder documents — it is a Chinese → English translation, so the two languages are separated. I then closed it down on the MBA.
Once the iMac was sync’ed, I reopened it on that and all the text is there including all the changes I made.
So at my end, Dropbox sync’ing between two machines running 12.3 on different architectures seems to be progressing without problem.
The only thing I noticed was that when the iMac rebooted after the upgrade I had to wait a few minutes with an onscreen alert that the computer was being optimised, something I’ve never encountered before.
Mark
That sounds like exactly the sort of thing that would bring every part of the project to the local hard drive instead of lurking in the cloud.
1 Like
Yes it is 12.3. Love the new Universal Control
Anyway, it seems better to wait: some M1 were bricked by the 12.3 update.
If you read that report, it clearly says that this problem occurs on (2021) MacBook Pro’s that have had their logic boards replaced. My MBA, which has its original logic board upgraded without a hitch.
2 Likes
Correct, anyway I will wait at least for a few days
So far, without a hitch.