Hi everyone,
As i reported yesterday, when I tried to open Scrivener, it said it was damaged and I needed to download it again. I found that I purchased it from AppStore, but when I went to download it it said: Scrivener needs to be updated. The developer of this app needs to update it to work with this version of MacOS. Contact the developer for more information.
Hi faucetmusic. It sounds like you might have purchased Scrivener 2 for Mac OS X from the App Store. Its logo looks like this:
If that’s the version you had, you’ll need to upgrade to Scrivener 3 for macOS.
Scrivener 2 for Mac OS X is a 32-bit program that worked on the older operating systems from Mac OS X 10.9 Mavericks to macOS 10.13 High Sierra.
Apple discontinued all support for 32-bit software when they released MacOS 10.15 Catalina.
We have this webpage explaining how your Mac App Store purchase can qualify a discount.
You’ll want to review the text in the tan-colored box at the bottom of that page. You can then forward your Scrivener 2 proof of purchase to sales@literatureandlatte.com.
I also recommend starting with the trial of Scrivener 3 to make sure upgrading is the right choice. You can download the Scrivener 3 for macOS from our main downloads webpage.