Hi folks. New member here, although I have been using Scrivener since 2019.
I am trying to format my first finished novel for KDP, and the issues I’ve faced have compiled into dozens of hours of woe, which eventually led me to creating an account here.
I have been using Scriv 1.9 continuously since 2019 with no interest in upgrading for my purposes. I was comfortable with it and enjoyed it for many years.
Come to find out, I do not believe 1.9 supported gutter margins, which were becoming problematic for me with KDP. I needed to adjust the “inside” margin only, which 1.9 [seemingly] did not have any way of doing. I was only supplied with dimensions for “left” and “right” and upon compiling, the pages were never mirrored. I spent hours researching and trying to find answers to this, but EVERY solution I found simply pointed to Scriv 3, which seemed to have a clearly defined and easy-to-find option for “inside” margins. So despite my resistance, I eventually caved and upgraded, feeling like I frankly had no choice.
(side question: DOES 1.9 support gutter margins?)
Which brings me to tonight’s question…after downloading Scriv 3, I opened my project, selected “Page Setup” from the dropdown and promptly got a dialog box stating that the program was waiting for a printer connection? So I click “cancel”, and Scrivener crashes. No log, no nothing. Just closes immediately. Rinse and repeat a few times. I do not have a printer.
Thinking that maybe an old printer connection from a copy store or something could have been the problem, I go into my device manager and uninstall a few miscellaneous printer setups.
Restart Scrivener, click Page Setup, and now, nothing.
No response, no loading, no dialog box, no prompt. I just click Page Setup and it’s like it doesn’t even exist. Save as Template? Works. Print Settings? Works. Page Setup? Bubkis.
The program literally seems to do EVERYTHING EXCEPT give me the ONE PAGE I downloaded v3 specifically to use. Which seems like I am being mocked at this point.
I was supposed to submit my proof at 7:30 this morning and I am on hour 13 of endless troubleshooting. So this was the last straw, and now I’m posting this before I go to bed.
Help me, Obi-Wan Kenobi.

