Page View Error

For some reason, whenever I put Scrivener 3 in Page View, I get nothing but a blank white rectangle at the top of my screen. I’ve tried various fixes, but nothing seems to work. Has anyone else experienced this?

Okay. After some experimenting, I’ve found that if I create a brand new blank project, then copy over the documents from the previous project, page view works fine. Still not sure why it isn’t working in the other documents.

You might want to check your Page Setup settings for that project. Here is what the Scrivener Manual sez:

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There is also this to look at (in Scrivener > Settings):

This preference can be switched between relying on Page Setup and relying on one’s chosen Compile format.

Yes, I’m aware of this. Playing with these settings has made no difference.

It could be the UI configuration for this project is damaged. Here is a checklist for resetting that without losing your settings.

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Unfortunately, that didn’t work either.

To confirm, when you said you played with “those settings”, does that mean you went into File ▸ Page Setup... and made sure something sane was selected for the paper size and margins (in the Scrivener fold-out area)? If you change those to something probably very different to what you normally use, like A5 Landscape, with normal (2.5cm / 1in / 72pt) margins, does that change what the editor looks like (even if not correct)? It should look like this:

If it changes but doesn’t look right still, well, we at least know another clue. If it looks right, then set it back to the way you want, and if it messes up again we can go from there.

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Okay, I went back and started over again, step by step, and nothing changed. Then I realized that the Page Setup Scrivener section had the margins set to inches, so I tried changing them to points instead, and that immediately fixed the issue.

Then I put it back to inches, and the problem returned. So, I tried setting it centimeters, and that also fixed it.

Then back to inches and it messed up again. So, for whatever reason, the project doesn’t want to be set to inches.

Okay! That’s something along the lines of what I suspected, some really large margin settings were just making it go a bit crazy.

By the way the tool doesn’t convert between units of measurement. If you switch it from points (72 lets say), to inches, then you’re asking for 72 inches. So of course that isn’t going to work well at all. The dropdown just tells the software what unit you mean to use for these numbers you gave it in the four fields above.

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Yeah, but there’s definitely something wrong with the inches section. No matter what I change it to, it gives me that wonky page view.

It’s looking okay for me. When you open up this panel, do you see values in every field? This is what I am testing with:

Let me know what version of macOS & Scrivener you are running, if that’s what you’re trying as well.

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I tried rebooting a couple of times and inches is now working, sort of. When I enter the values and click okay, it’s giving me a large bottom margin. But when I went back in to change it, the bottom value was blank. So I tried again, and the bottom value is once again blank. Very weird.

I’m on MacOS Ventura, Scrivener 3 latest version. When I checked the centimeter and point fields, the bottom one there is also blank, but it’s still showing a proper bottom margin. I have no idea why… At least it’s progress.

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Okay! There is a known issue with the input in this panel, which is why I was asking about them being blank on reload earlier. If you Tab around the fields it works better, including the last one you type into, as this will insert the unit marker into the field, when you exit it. Without the unit, it’s considered invalid. So if you submit with 1 instead of 1" the value is rejected and weird things happen.

I’ve got it on the list to see if it’s something we can improve. Sometimes these field validators can be a bit weird to work with though.

Ideally these markers should be 100% cosmetic. We already have the unit printed in the field below, having to type in “cm” or whatever by hand should be entirely unnecessary.

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