Please HELP! Cant open file or backup

Hi Everyone,

I really hope someone can help. Up until this morning this morning everything was file. Now Scrivener wont open, it just shows logo and gets to loading my work and stops. Eventually Windows shows the not responding message. I have tried opening my backups but they don’t work either,

The message I get when trying to open backup is:
Cannot access: ‘C:/Users/codel/AppData/Local/Temp/5043596e-bab7-483a-b528-e7ec57fdf5ea_King Quiz Book-bak3.zip.5ea/King Quiz Book.scriv/King Quiz Book.scrivx’

and

Project location: “C:\Users\codel\AppData\Local\Temp\5043596e-bab7-483a-b528-e7ec57fdf5ea_King Quiz Book-bak3.zip.5ea\King Quiz Book.scriv\King Quiz Book.scrivx”

Why is it mentioning temp location on C when my backup is on USB ‘D’ drive?

While writing this I just noticed it says my backup is a zip so I have copied the backup to my desktop and extracted but the backup still won’t open.

Some of my older projects do open, it’s just my current work. It may be a coincidence but yesterday I worked on my document on my iPad for the first time in a very long time. I always fully sync before I close the app.

Dropbox is fully synchronised.

If relevant I’m using windows 11 and iPAD OS 18, both fully updated.

I’ll be very grateful if someone can solve this.

Thanks

Looks like you’re opening zip-files in Scrivener. That won’t work, and it’s not strange Scrivener chokes on it.

Either find the original folder with your Project and Double-click the .scrvx file, or unzip the backups first on a different location than your current Project and look for the .scrvx file in the <projectname.scrv> folder.

Hope this helps

1 Like