RESOLVED Jerky Scrolling

What happened in the last few weeks?

Did you update Mac OS or install new hardware?

Did you install other software that might be looking at the project “behind the scenes?” Keyboard extenders are notorious for this, but they aren’t the only potential culprit.

Did you add a lot of material, particularly research material, to the project?

Did you change your work habits? For instance, did you go from writing individual scenes to editing the entire manuscript in a large Scrivenings session?

If you step away from the computer for five or ten minutes with Scrivener open, is scrolling still jerky when you come back?

I’m on 12.2.1 which may have coincided with the problem because I think that was a few weeks ago.

Grammarly but that’s been completely uninstalled.

Project is pretty lean but the problem persists across all projects.

Don’t use scrivenings mode much, prefer to edit by document.

Yes. The lag is still there whether I’ve just opened Scrivener or have left it open for any amount of time.

as mentioned before i still suspect remnants of Grammerly (or other software or even anti virus software) interfering. if it was Scrivener other people would have noticed.

perhaps rebuild your machine?

I used an uninstaller to get rid of Grammarly so there shouldn’t be anything left. Don’t think I’ve got any anti-virus software.

I wouldn’t know how to rebuild my machine. Sounds a little drastic.

Uninstallers are often not perfect. Fact is you have a unique problem. Perhaps use apple care and get apple’s help or if an apple store nearby get a genius appointment.

I don’t have apple care and there’s no way I can get to an apple store

You can boot in Safe Mode by holding the Shift key when you hear the Mac startup tone. If you do that, does the problem still occur?

1 Like

I don’t seem to get the start up tone. Got it on my old Mac but not this one

Scratch that. Yes I do but, not having a wired keyboard makes that somewhat tricky.

Do an internet search “ safe mode mac wireless keyboard” for some suggestions.

Managed to dig out a dusty old windows keyboard and after all that, the scrolling issue was still there.

Maybe try with a new keyboard? I realise that more difficult.

also, when you see the jerky response pull up the process viewer, or run “top” in a terminal window. what other processes running that may be interfering or consuming CPU. perhaps the font server “fontd” or other?

I’ll, admit, I haven’t a clue what any of this means, but when I scroll, Scrivener shows 130-140 %CPU

Neither do I frankly, but %CPU means percent of CPU being used. If you kill Twitter (which is consuming more than half the CPU) is it better? I don’t see Scrivener in you screen shot. CPU consumption as you report sounds high. Perhaps something corrupted. Have you removed and reinstalled it yet?

Scrivener only appears when I use it. As soon as I go to take a screenshot, Scrivener disappears (obviously because it isn’t active).

I removed and reinstall Scrivener when I had the grammarly issues.

I’ve tried shutting every app except Scrivener. It’s doing my head in now. I just can’t fathom how Scrivener is the only app affected.

Me too. I’m out of ideas. Clearly something is interferring with it. Some other process (fontd, anti-virus, … something). Dunno, other than I don’t think it’s singly down to Scrivener.

Well, I’ve narrowed it down. I write solely in Page View, and didn’t give it any further thought. Turns out that hiding Page View or going into Composition Mode solves the issue.

It’s still annoying though as I much prefer the visual structure of Page View. :slightly_frowning_face:

1 Like

Finally a clue that someone can comment on! :wink:

For now, best to focus on your non-jerky writing view and get to work!

1 Like

A clue!

Page View is more demanding for the system because Scrivener has to reflow the text to place page breaks as you write. That’s especially true if it’s a large Scrivenings session (more text to manipulate) or if there are complex formatting elements like images and tables.