Almost the same problem but the message says (with “Visual C++ Runtime Library” in the heading):
“This application has requested the runtime to terminate in an unusual way. Please contact the applications support team for more information.”
Tried this solution. Did not work.
I just installed the update and ran into the same exact problem. I am so bummed because I have been working on this writing project for weeks now. Any advice would be great on this issue. If we reinstall the program will all the project files be lost? Thanks for any help
Unfortunately my Scrivener still won’t start. Support has tried several options including uninstall and installing a new version, a new runtime application and checking for dual installations. No solution. Still the “This application has requested the runtime to terminate it in an unusual way.” etc. message.
Has anyone found a solution.
(I am running Vista Pro on a Vaio TZ37)
Thank you for this quick fix (and for the easy-to-navigate forums). When I ran into this error, I feared I’d be spending the night troubleshooting rather than writing. As it turns out it took me <10 minutes to restore Scrivener and over 20 to figure out how to activate my forum ID to post this thank you note. Keep up the great work. -Ed
Sorry about the double post but I would really like to resolve this, as I am aware that I am age disadvantaged, therefore time is of the essence
Re: Windows 1.2.1 Update Released 18th June 2012
Postby Rayg on Thu Jun 21, 2012 2:22 am
Because a previous issue with this was left unresolved on another computer I am being super cautious. My apologies for this.
Realizing 1.0.3 is again installed without problem see Post 9 for full details.
My Question is simple. if installing the Microsoft C++ update needs to be done should it be the 32 bit or 64 bit Version remembering I am running W764bit with 1.0.3 installed and operating without issue.
From what little I know, the answer has nothing to do with the operating system on our computer but the version-either 32 or 64 bit-has to do with the application, Scrivener. Not an exact answer for you but sheds more light.
I just uploaded the update today. I was able to open Scrivener once, but after doing some writing, I could not export nor backup my work. Every time I tried I would get a long, narrow pop-up window repeating the same error message, something about errors. I can’t be more specific because I closed Scrivener, and now the program won’t fully open. Now, when I try to open Scrivener, I get a Scrivener screen showing where I last stopped working on my project, but the program is frozen, and will not respond. I can’t provide any more specific information because I cannot properly access Scrivener.
Is there a way to remove the update, or reload the version of Scrivener that is prior to the update? I didn’t have any problems until the update.
Update: I did a system restore to a date prior to the Scrivener update. I’m back to Scrivener version 1.0.3. Everything is working now. I can now open Scrivener again, and I can export and backup my work.