[SOLVED] Please, test “Check for Updates” in RC17

I hope none of you experiencing the crash in a virtual machine. If you use a virtual machine “rwfranz” found a fix for his crashing virtual machine:

rwfrantz wrote:“Turning off “nested paging” in the Virtual Machine appears to stop it.”
From this thread: https://forum.literatureandlatte.com/t/rc-16-crashed-on-1st-run/94512/1

@the guys having the crash: The very important info is probably your network configuration. Is there anything unusual? What kind of network and Internet connection do you use?

Tiho

You’re going to have to be more specific about the network information you need. As far as I know there is nothing unusual about my connection. My Isp is Zen Internet and I only use an ethernet connection to my router.

In software terms, I guess these security programs could have a bearing: Malwarebytes and F-Secure Internet Security. The only other oddity is that I have NORDVPN installed but that shouldn’t come into play.

Scrivener is installed on my C:Drive so ther shouldn’t be an issue with the networked drives I use for data storage.

Let me know what, if any, specific Network information you need.

Simon

Still works properly for me. Then again, I never had the problem.

It’s probably a good idea to disable all of your additional software that could be affecting your network connection (VPN, firewall, Internet security, etc.) and give it a try again after letting the connection settle down. If you get the crash, you’ve eliminated those programs as being part of the issue.

If you don’t get the crash, then turn them all back on one at a time.

From my professional experience, F-Secure is the most likely candidate to cause interference, followed by your VPN. Both of those types of software can place transparent proxies in the network path that can have all sorts of unintended side effects, and Internet security suites are notorious for hooking into the network stack and other active processes in undocumented ways.

No problems on my computer

A Lenovo All-in-one, Windows 10 64 bit Professional , 20H2 19042.804

No VPN, and I’m using Avast Premium Security

After another uninstall and cleaning things up with CCleaner, it’s still quitting. That stinks. Guess it’s time to turn the updates back off.

Working as intended for me. Running the 64-bit version in Windows 10 on a Lenovo IdeaPad S540.

Crashing here. Crashed at 15, worked fine at 16, crashing 17. One crash even took Windows down.

Win 10 running under Parallels in MBP.

Devin,

I have tried turning security features off previously without it making any difference. I’m not sure I tried without NORDVPN, though. So, I will try again at some point today. I think need to be in the mood.

But that still raises some questions:

  1. What made this start happening? My security set up hasn’t changed in a couple of years.It only started around RC13 back in the Autumn.

  2. I can understand a security app blocking a connection but I’m struggling to see why that should crash Scrivener

  3. None of the other many programs I use have a problem.

I’ll let people know how I get on with the security turn off.

Have a good day

Simon

Right. Quick update. I have turned off all F-Secure security settings, stopped Malwarebytes starting and uninstalled Nordvpn. Scrivener still closing on update check.

I’lll now wait and see what extra network information Tiho wants.

I run Scriv v3 on three Win 10-64bit laptops with Windows Security, MalwareBytes Pro, and Windscribe VPN. I’ve not had any problems with auto-updating v3 to date.

I’ve not set exceptions to the any of the above software, either.

Works fine for me. Win 10, 64bit, using F-Secure, says “Scrivener is all up to date”.

Tested, no problem. Running Scrivener on a homebuilt PC running Windows 10 Pro (64-bit) and an HP Elitebook running Windows 10 Home (also 64-bit), the former wired and the latter wireless, in a home network with a cable moden connected to a wired/wireless router (I think we’re using a pair of Netgear Orbis).

Both Windows machines updated to 20H2 19042.804

Still crashes for me upon checking for update. I’m running Eset for security, and nothing about Scrivener is getting flagged…

does this mean this RC will automatically update to the next RC or (lordy) the released version if it becomes that? Please say yes.

17 RCs is too many RCs! Just give us a long term release for the love of…

Worked fine for me too
Win 10, 8GB RAM on an i5 processor

Works fine for me.

Running Windows 10 Home Edition 64 bit.

Not working for me, either, and the *.dmp was created, but also empty. Would gdb turn up anything useful? (Or would that just debug wine, not the wine process?) I"m not overly convinced my thing is the same thing, although it started the same time everyone else was having issues. (dotnet462 is installed.)

Works fine for me.