This is a persistant error [missing Settings folder] that pops up whenever I create a new project

This error pops up whenever I create a new project:

The document “mynovel.scriv” could not be opened.

“mynovel.scriv” is the main structure file for a project, but other required files for this project could not be found: the \Settings folder is missing.

This happens when the .scrivx is separated from the rest of the project – which only happens on the Windows platform, since it can’t happen on a Mac or iOS. If you try to open the .scrivx without the rest of the project, of course it won’t work. A common cause is a person trying to restore from a zip backup who doesn’t know how to do that. Another cause is trying to move the project somewhere, but you decide to move the .scrivx instead of the .scriv folder. The project is a folder, not a single file.

I understand what you are saying, but the problem is occurring while creating a project. Whenever I create a project from a template, it fails to create the Settings, Data, or File folders that should be there by default in a project folder. And then this error pops up.

In that case, I’d suspect you’re trying to create it inside another project, inside a zip file, or otherwise in a place you’re not allowed. We can do a Zoom and try to figure it out, if you want.

my assistance

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Thanks, I’ll see if I can troubleshoot this. If I don’t fix it, I’ll message you for the zoom.

Sometimes AV software doesn’t play well with Scrivener and stops it from creating new files, so one thing to temporarily try is disabling your anti-virus. Then if the problem stops, whitelist Scrivener in your AV.


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Worked like a charm! Thank you for narrowing down this problem. It was the AV.

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Whenever i am trying to create a screenplay document it is showing error “Setting File is missing”.
Please suggest me the solution.

It might be the anti-virus blocking the ‘Setting’ folder creation. I had the same problem. Try disabling the AV and creating a screenplay document.

Operating systems protect against viruses very well these days, but they can’t protect us against antivirus programs.

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