Upgrade trouble

I have the OG Scrivener, but I wasn’t the original buyer. It was actually given to me as a gift. I recently learned about the upgrade to version 3 but it seems to need the original information it was purchased under is there a way to buy pass this as it was gifted to me?

Please open a support ticket, here:

We might be able to help you retrieve the original license information, but we can’t address licensing issues through the forum.

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