Win Scriv update - Connection Closed

I’m trying to update WinScriv from 1.9.9 to 1.9.12. When I click on download update, I get a message in the update window stating “Connection Closed”. See screenshot. I don’t know why this is happening, and the guys in my IT department are also unsure. Could it possibly be a firewall issue? Maybe it’s related to the Paddle changeover, and if so, how can I resolve the issue?

I’ve sent a message to support, but posting here also in case there’s a quick answer available from the community.

Thanks.

Try downloading directly from our site, rather than using the automatic updater. Here’s the link:
literatureandlatte.com/down … taller.exe

Katherine

Thanks Katherine, that did the trick!