XP PROBLEMS RUNNING SCRIVENER 1.0 (PLEASE READ THIS IMPORTANT NOTICE)
There is a key Microsoft package that Scrivener needs installed to function that is included in service packs from Microsoft for Windows XP. If your machine is not up to date with the latest service pack 3 you might experience the following error when trying to start Scrivener. If you installed Scrivener as an admin you should not receive the error as the installer should have taken care of it if it is missing, if you did not install as admin and the required file is missing you will see the following error:
IF YOU GET THE FOLLOWING ERROR MESSAGE YOU NEED THIS FILE:
“This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem.”
REQUIRED FILE:
Microsoft Visual C++ 2008 Redistributable Package (x86)
REINSTALLING SCRIVENER WILL NOT FIX THIS ISSUE.
This is due to the Microsoft Redistributable C++ Runtime not being installed on your machine. This is easily fixed by opening Windows Explorer and navigating to the directory where Scrivener is installed.
In the Scrivener directory, you will find a directory called resources, within this directory is another directory called vcpp runtime. If you open the vcpp runtime directory and double click on the vcredist_x86.exe file within it and follow the installer prompts, this will install the missing Microsoft Redistributable C++ Runtime files. You will need administrator rights to you machine to install this.
After installing, try launching Scrivener again, it will now work.
In most cases, the path to the Microsoft installer will be similar to the following:
For 32bit Windows: C:\Program Files\Scrivener\resources\vcpp runtime\vcredist_x86.exe
For 64bit Windows C:\Program Files (x86)\Scrivener\resources\vcpp runtime\vcredist_x86.exe
OTHER PROBLEMS YOU MIGHT ENCOUNTER
MICROSOFT DIRECT X
Microsoft’s Direct X end-user run time may or may not be required and is not critical to Scrivener running. The easiest way to tell if you do not have Direct X installed is if you can’t play audio and video files within Scrivener. Once again this is installed by default on all newer versions of Windows and Windows XP versions that are up to date with the in-built Microsoft Update function.
IF YOU CAN’T PLAY AUDIO AND VIDEO WITHIN SCRIVENER YOU CAN DOWNLOAD THE DirectX End-User Runtime Web Installer from Microsoft. The assumption of course being that you have relevant drivers and hardware installed on your machine to play audio and video in the first place.
win xp. full version. up to date.