1.5 crashes every time I try to create new note

I have literally just updated to 1.5 because I couldn’t see a reason not to. Except now every time I try to create a new note, either by double clicking or through the menu bar, Scapple crashes. I’m using an early 2015 MBP running Monterey.

Here is the full crash report:

Crash Report
-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process:               Scapple [33310]
Path:                  /Applications/Scapple.app/Contents/MacOS/Scapple
Identifier:            com.literatureandlatte.scapple
Version:               1.5 (13259)
Code Type:             X86-64 (Native)
Parent Process:        launchd [1]
User ID:               501

Date/Time:             2025-02-14 21:10:43.5687 -0500
OS Version:            macOS 12.7.6 (21H1320)
Report Version:        12
Anonymous UUID:        B03326F0-D653-B422-ACD2-562444EB98EC

Sleep/Wake UUID:       E734B7E0-8E81-491E-98C6-2FF3D329B514

Time Awake Since Boot: 1500000 seconds
Time Since Wake:       44469 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes:       0x0000000000000001, 0x0000000000000000
Exception Note:        EXC_CORPSE_NOTIFY

Termination Reason:    Namespace SIGNAL, Code 4 Illegal instruction: 4
Terminating Process:   exc handler [33310]

Thread 0 Crashed::  Dispatch queue: com.apple.main-thread
0   ScapKit                       	       0x10e484a32 0x10e380000 + 1067570
1   ScapKit                       	       0x10e458b0b 0x10e380000 + 887563
2   ScapKit                       	       0x10e458f7e 0x10e380000 + 888702
3   ScapKit                       	       0x10e458fe7 0x10e380000 + 888807
4   ScapKit                       	       0x10e4dbdf6 0x10e380000 + 1424886
5   ScapKit                       	       0x10e4c9b6a 0x10e380000 + 1350506
6   ScapKit                       	       0x10e411b24 0x10e380000 + 596772
7   ScapKit                       	       0x10e412cef 0x10e380000 + 601327
8   AppKit                        	    0x7ff811633761 -[NSWindow(NSEventRouting) _handleMouseDownEvent:isDelayedEvent:] + 4859
9   AppKit                        	    0x7ff8115a7922 -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] + 2582
10  AppKit                        	    0x7ff8115a6cf2 -[NSWindow(NSEventRouting) sendEvent:] + 352
11  AppKit                        	    0x7ff8115a50c8 -[NSApplication(NSEvent) sendEvent:] + 352
12  AppKit                        	    0x7ff81185df0a -[NSApplication _handleEvent:] + 65
13  AppKit                        	    0x7ff81142683d -[NSApplication run] + 623
14  AppKit                        	    0x7ff8113fa79a NSApplicationMain + 817
15  dyld                          	       0x1147f852e start + 462

Thread 1:
0   libsystem_pthread.dylib       	    0x7ff80e92df48 start_wqthread + 0

Thread 2:
0   libsystem_pthread.dylib       	    0x7ff80e92df48 start_wqthread + 0

Thread 3:
0   libsystem_pthread.dylib       	    0x7ff80e92df48 start_wqthread + 0

Thread 4:
0   libsystem_pthread.dylib       	    0x7ff80e92df48 start_wqthread + 0

Thread 5:: com.apple.NSURLConnectionLoader
0   libsystem_kernel.dylib        	    0x7ff80e8f593a mach_msg_trap + 10
1   libsystem_kernel.dylib        	    0x7ff80e8f5ca8 mach_msg + 56
2   CoreFoundation                	    0x7ff80e9f929d __CFRunLoopServiceMachPort + 319
3   CoreFoundation                	    0x7ff80e9f7928 __CFRunLoopRun + 1276
4   CoreFoundation                	    0x7ff80e9f6d6c CFRunLoopRunSpecific + 562
5   CFNetwork                     	    0x7ff813625964 0x7ff8133dd000 + 2394468
6   Foundation                    	    0x7ff80f84e724 __NSThread__start__ + 1009
7   libsystem_pthread.dylib       	    0x7ff80e9324e1 _pthread_start + 125
8   libsystem_pthread.dylib       	    0x7ff80e92df6b thread_start + 15

Thread 6:: com.apple.NSEventThread
0   libsystem_kernel.dylib        	    0x7ff80e8f593a mach_msg_trap + 10
1   libsystem_kernel.dylib        	    0x7ff80e8f5ca8 mach_msg + 56
2   CoreFoundation                	    0x7ff80e9f929d __CFRunLoopServiceMachPort + 319
3   CoreFoundation                	    0x7ff80e9f7928 __CFRunLoopRun + 1276
4   CoreFoundation                	    0x7ff80e9f6d6c CFRunLoopRunSpecific + 562
5   AppKit                        	    0x7ff8115a3572 _NSEventThread + 132
6   libsystem_pthread.dylib       	    0x7ff80e9324e1 _pthread_start + 125
7   libsystem_pthread.dylib       	    0x7ff80e92df6b thread_start + 15

Thread 7:
0   libsystem_pthread.dylib       	    0x7ff80e92df48 start_wqthread + 0


Thread 0 crashed with X86 Thread State (64-bit):
  rax: 0x0000000200000003  rbx: 0x0000000000000000  rcx: 0xfffffffe00000000  rdx: 0x0000000000000003
  rdi: 0x0000000000000000  rsi: 0x00007ff7b27632d0  rbp: 0x00007ff7b27633a0  rsp: 0x00007ff7b2763350
   r8: 0x0000000000000000   r9: 0x0000000000000030  r10: 0x00000000000007fb  r11: 0x00000000000000a0
  r12: 0xfeffffffffffffff  r13: 0x00007fccb61d35a0  r14: 0xff00000000000000  r15: 0x000000010e5800d8
  rip: 0x000000010e484a32  rfl: 0x0000000000010212  cr2: 0x0000000000000000
  
Logical CPU:     0
Error Code:      0x00000000 
Trap Number:     6

Thread 0 instruction stream:
  24 0a 00 e8 e8 b3 09 00-49 89 c7 84 db 0f 95 45  $.......I......E
  d0 4c 89 e7 ff 15 b4 04-0d 00 48 8d 7d d0 48 89  .L........H.}.H.
  c6 4c 89 f2 4c 89 f9 e8-8a ab 09 00 48 8b 7d b8  .L..L.......H.}.
  48 8b 75 c8 e8 45 25 f0-ff 48 83 c4 28 5b 41 5c  H.u..E%..H..([A\
  41 5d 41 5e 41 5f 5d c3-48 8d 3d 47 8f 0e 00 48  A]A^A_].H.=G...H
  8d 35 e8 45 08 00 e8 f5-b3 09 00 e9 83 f9 ff ff  .5.E............
 [0f]0b 66 66 66 2e 0f 1f-84 00 00 00 00 00 55 48  ..fff.........UH	<==
  89 e5 41 57 41 56 41 55-41 54 53 48 83 ec 18 48  ..AWAVAUATSH...H
  89 7d c8 48 83 3d 0b 8f-0e 00 ff 0f 85 48 04 00  .}.H.=.......H..
  00 48 bf 20 00 00 00 00-00 00 d0 4c 8d 35 64 b6  .H. .......L.5d.
  0f 00 4d 8b 3e 48 8d 35-12 23 0b 00 48 bb 00 00  ..M.>H.5.#..H...
  00 00 00 00 00 80 48 09-de e8 a6 ab 09 00 49 89  ......H.......I.

Binary Images:
       0x10e380000 -        0x10e553fff com.literatureandlatte.scapkit (1.0) <40c9b53c-260b-33b3-aa15-9b2295f3f9f0> /Applications/Scapple.app/Contents/Frameworks/ScapKit.framework/Versions/A/ScapKit
    0x7ff8113f7000 -     0x7ff812286fff com.apple.AppKit (6.9) <5dd484cf-ed6a-3633-b42e-6518aeecd5b9> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
       0x1147f3000 -        0x11485efff dyld (*) <eea022bb-a6ab-3cd1-8ac1-54ce8cfd3333> /usr/lib/dyld
    0x7ff80e92c000 -     0x7ff80e937fff libsystem_pthread.dylib (*) <5a5f7316-85b7-315e-baf3-76211ee65604> /usr/lib/system/libsystem_pthread.dylib
    0x7ff80e8f4000 -     0x7ff80e92bfff libsystem_kernel.dylib (*) <2fe67e94-4a5e-3506-9e02-502f7270f7ef> /usr/lib/system/libsystem_kernel.dylib
    0x7ff80e979000 -     0x7ff80ee7bfff com.apple.CoreFoundation (6.9) <fdd28505-5456-3c40-a5ba-7890b064db39> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x7ff8133dd000 -     0x7ff81386bfff com.apple.CFNetwork (1335.5) <1498ec5d-cbe9-352b-8b10-030e042445c5> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
    0x7ff80f7f6000 -     0x7ff80fbb2fff com.apple.Foundation (6.9) <61133096-d5f9-34bd-94b1-1e526ea018b1> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=1.1G resident=0K(0%) swapped_out_or_unallocated=1.1G(100%)
Writable regions: Total=713.3M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=713.3M(100%)

                                VIRTUAL   REGION 
REGION TYPE                        SIZE    COUNT (non-coalesced) 
===========                     =======  ======= 
Accelerate framework               640K        5 
Activity Tracing                   256K        1 
CG backing stores                 1920K        4 
CG image                          1372K       46 
ColorSync                          224K       27 
CoreAnimation                     74.5M      246 
CoreGraphics                        12K        2 
CoreImage                            4K        1 
CoreUI image data                 4672K       36 
Foundation                          40K        2 
Kernel Alloc Once                    8K        1 
MALLOC                           239.1M       91 
MALLOC guard page                   48K       12 
MALLOC_NANO (reserved)           384.0M        1         reserved VM address space (unallocated)
SQLite page cache                  192K        3 
STACK GUARD                       56.0M        8 
Stack                             11.6M        8 
VM_ALLOCATE                         96K       16 
__CTF                               756        1 
__DATA                            26.3M      467 
__DATA_CONST                      26.7M      296 
__DATA_DIRTY                      1412K      173 
__FONT_DATA                          4K        1 
__LINKEDIT                       646.8M       18 
__LLVM_COV                          32K        1 
__OBJC_RO                         82.9M        1 
__OBJC_RW                         3200K        2 
__TEXT                           464.6M      482 
__UNICODE                          592K        1 
dyld private memory               1024K        1 
libnetwork                         128K        8 
mapped file                        1.9G      604 
shared memory                      776K       17 
===========                     =======  ======= 
TOTAL                              3.9G     2583 
TOTAL, minus reserved VM space     3.5G     2583 



-----------
Full Report
-----------

{"app_name":"Scapple","timestamp":"2025-02-14 21:10:44.00 -0500","app_version":"1.5","slice_uuid":"00f86a67-6062-34d0-843f-651b6f637cdf","build_version":"13259","platform":1,"bundleID":"com.literatureandlatte.scapple","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 12.7.6 (21H1320)","incident_id":"7F66F7E3-9A73-4143-8613-88379840A122","name":"Scapple"}
{
  "uptime" : 1500000,
  "procLaunch" : "2025-02-14 21:10:23.9829 -0500",
  "procRole" : "Foreground",
  "version" : 2,
  "userID" : 501,
  "deployVersion" : 210,
  "modelCode" : "MacBookPro12,1",
  "procStartAbsTime" : 1559252654844186,
  "coalitionID" : 156293,
  "osVersion" : {
    "train" : "macOS 12.7.6",
    "build" : "21H1320",
    "releaseType" : "User"
  },
  "captureTime" : "2025-02-14 21:10:43.5687 -0500",
  "incident" : "7F66F7E3-9A73-4143-8613-88379840A122",
  "bug_type" : "309",
  "pid" : 33310,
  "procExitAbsTime" : 1559272235522503,
  "cpuType" : "X86-64",
  "procName" : "Scapple",
  "procPath" : "\/Applications\/Scapple.app\/Contents\/MacOS\/Scapple",
  "bundleInfo" : {"CFBundleShortVersionString":"1.5","CFBundleVersion":"13259","CFBundleIdentifier":"com.literatureandlatte.scapple"},
  "storeInfo" : {"deviceIdentifierForVendor":"03D7D73A-03CB-5E28-B3B0-B5196108F510","thirdParty":true},
  "parentProc" : "launchd",
  "parentPid" : 1,
  "coalitionName" : "com.literatureandlatte.scapple",
  "crashReporterKey" : "B03326F0-D653-B422-ACD2-562444EB98EC",
  "wakeTime" : 44469,
  "sleepWakeUUID" : "E734B7E0-8E81-491E-98C6-2FF3D329B514",
  "sip" : "enabled",
  "isCorpse" : 1,
  "exception" : {"codes":"0x0000000000000001, 0x0000000000000000","rawCodes":[1,0],"type":"EXC_BAD_INSTRUCTION","signal":"SIGILL"},
  "termination" : {"flags":0,"code":4,"namespace":"SIGNAL","indicator":"Illegal instruction: 4","byProc":"exc handler","byPid":33310},
  "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
  "faultingThread" : 0,
  "threads" : [{"triggered":true,"id":11373608,"instructionState":{"instructionStream":{"bytes":[36,10,0,232,232,179,9,0,73,137,199,132,219,15,149,69,208,76,137,231,255,21,180,4,13,0,72,141,125,208,72,137,198,76,137,242,76,137,249,232,138,171,9,0,72,139,125,184,72,139,117,200,232,69,37,240,255,72,131,196,40,91,65,92,65,93,65,94,65,95,93,195,72,141,61,71,143,14,0,72,141,53,232,69,8,0,232,245,179,9,0,233,131,249,255,255,15,11,102,102,102,46,15,31,132,0,0,0,0,0,85,72,137,229,65,87,65,86,65,85,65,84,83,72,131,236,24,72,137,125,200,72,131,61,11,143,14,0,255,15,133,72,4,0,0,72,191,32,0,0,0,0,0,0,208,76,141,53,100,182,15,0,77,139,62,72,141,53,18,35,11,0,72,187,0,0,0,0,0,0,0,128,72,9,222,232,166,171,9,0,73,137],"offset":96}},"threadState":{"r13":{"value":140517205423520},"rax":{"value":8589934595},"rflags":{"value":66066},"cpu":{"value":0},"r14":{"value":18374686479671623680},"rsi":{"value":140701827740368},"r8":{"value":0},"cr2":{"value":0},"rdx":{"value":3},"r10":{"value":2043},"r9":{"value":48},"r15":{"value":4535615704},"rbx":{"value":0},"trap":{"value":6},"err":{"value":0},"r11":{"value":160},"rip":{"value":4534585906,"matchesCrashFrame":1},"rbp":{"value":140701827740576},"rsp":{"value":140701827740496},"r12":{"value":18374686479671623679},"rcx":{"value":18446744065119617024},"flavor":"x86_THREAD_STATE","rdi":{"value":0}},"queue":"com.apple.main-thread","frames":[{"imageOffset":1067570,"imageIndex":0},{"imageOffset":887563,"imageIndex":0},{"imageOffset":888702,"imageIndex":0},{"imageOffset":888807,"imageIndex":0},{"imageOffset":1424886,"imageIndex":0},{"imageOffset":1350506,"imageIndex":0},{"imageOffset":596772,"imageIndex":0},{"imageOffset":601327,"imageIndex":0},{"imageOffset":2344801,"symbol":"-[NSWindow(NSEventRouting) _handleMouseDownEvent:isDelayedEvent:]","symbolLocation":4859,"imageIndex":1},{"imageOffset":1771810,"symbol":"-[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:]","symbolLocation":2582,"imageIndex":1},{"imageOffset":1768690,"symbol":"-[NSWindow(NSEventRouting) sendEvent:]","symbolLocation":352,"imageIndex":1},{"imageOffset":1761480,"symbol":"-[NSApplication(NSEvent) sendEvent:]","symbolLocation":352,"imageIndex":1},{"imageOffset":4615946,"symbol":"-[NSApplication _handleEvent:]","symbolLocation":65,"imageIndex":1},{"imageOffset":194621,"symbol":"-[NSApplication run]","symbolLocation":623,"imageIndex":1},{"imageOffset":14234,"symbol":"NSApplicationMain","symbolLocation":817,"imageIndex":1},{"imageOffset":21806,"symbol":"start","symbolLocation":462,"imageIndex":2}]},{"id":11373617,"frames":[{"imageOffset":8008,"symbol":"start_wqthread","symbolLocation":0,"imageIndex":3}]},{"id":11373618,"frames":[{"imageOffset":8008,"symbol":"start_wqthread","symbolLocation":0,"imageIndex":3}]},{"id":11373627,"frames":[{"imageOffset":8008,"symbol":"start_wqthread","symbolLocation":0,"imageIndex":3}]},{"id":11373634,"frames":[{"imageOffset":8008,"symbol":"start_wqthread","symbolLocation":0,"imageIndex":3}]},{"id":11373683,"name":"com.apple.NSURLConnectionLoader","frames":[{"imageOffset":6458,"symbol":"mach_msg_trap","symbolLocation":10,"imageIndex":4},{"imageOffset":7336,"symbol":"mach_msg","symbolLocation":56,"imageIndex":4},{"imageOffset":524957,"symbol":"__CFRunLoopServiceMachPort","symbolLocation":319,"imageIndex":5},{"imageOffset":518440,"symbol":"__CFRunLoopRun","symbolLocation":1276,"imageIndex":5},{"imageOffset":515436,"symbol":"CFRunLoopRunSpecific","symbolLocation":562,"imageIndex":5},{"imageOffset":2394468,"imageIndex":6},{"imageOffset":362276,"symbol":"__NSThread__start__","symbolLocation":1009,"imageIndex":7},{"imageOffset":25825,"symbol":"_pthread_start","symbolLocation":125,"imageIndex":3},{"imageOffset":8043,"symbol":"thread_start","symbolLocation":15,"imageIndex":3}]},{"id":11373805,"name":"com.apple.NSEventThread","frames":[{"imageOffset":6458,"symbol":"mach_msg_trap","symbolLocation":10,"imageIndex":4},{"imageOffset":7336,"symbol":"mach_msg","symbolLocation":56,"imageIndex":4},{"imageOffset":524957,"symbol":"__CFRunLoopServiceMachPort","symbolLocation":319,"imageIndex":5},{"imageOffset":518440,"symbol":"__CFRunLoopRun","symbolLocation":1276,"imageIndex":5},{"imageOffset":515436,"symbol":"CFRunLoopRunSpecific","symbolLocation":562,"imageIndex":5},{"imageOffset":1754482,"symbol":"_NSEventThread","symbolLocation":132,"imageIndex":1},{"imageOffset":25825,"symbol":"_pthread_start","symbolLocation":125,"imageIndex":3},{"imageOffset":8043,"symbol":"thread_start","symbolLocation":15,"imageIndex":3}]},{"id":11374205,"frames":[{"imageOffset":8008,"symbol":"start_wqthread","symbolLocation":0,"imageIndex":3}]}],
  "usedImages" : [
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    "source" : "P",
    "arch" : "x86_64",
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],
  "sharedCache" : {
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},
  "vmSummary" : "ReadOnly portion of Libraries: Total=1.1G resident=0K(0%) swapped_out_or_unallocated=1.1G(100%)\nWritable regions: Total=713.3M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=713.3M(100%)\n\n                                VIRTUAL   REGION \nREGION TYPE                        SIZE    COUNT (non-coalesced) \n===========                     =======  ======= \nAccelerate framework               640K        5 \nActivity Tracing                   256K        1 \nCG backing stores                 1920K        4 \nCG image                          1372K       46 \nColorSync                          224K       27 \nCoreAnimation                     74.5M      246 \nCoreGraphics                        12K        2 \nCoreImage                            4K        1 \nCoreUI image data                 4672K       36 \nFoundation                          40K        2 \nKernel Alloc Once                    8K        1 \nMALLOC                           239.1M       91 \nMALLOC guard page                   48K       12 \nMALLOC_NANO (reserved)           384.0M        1         reserved VM address space (unallocated)\nSQLite page cache                  192K        3 \nSTACK GUARD                       56.0M        8 \nStack                             11.6M        8 \nVM_ALLOCATE                         96K       16 \n__CTF                               756        1 \n__DATA                            26.3M      467 \n__DATA_CONST                      26.7M      296 \n__DATA_DIRTY                      1412K      173 \n__FONT_DATA                          4K        1 \n__LINKEDIT                       646.8M       18 \n__LLVM_COV                          32K        1 \n__OBJC_RO                         82.9M        1 \n__OBJC_RW                         3200K        2 \n__TEXT                           464.6M      482 \n__UNICODE                          592K        1 \ndyld private memory               1024K        1 \nlibnetwork                         128K        8 \nmapped file                        1.9G      604 \nshared memory                      776K       17 \n===========                     =======  ======= \nTOTAL                              3.9G     2583 \nTOTAL, minus reserved VM space     3.5G     2583 \n",
  "legacyInfo" : {
  "threadTriggered" : {
    "queue" : "com.apple.main-thread"
  }
},
  "trialInfo" : {
  "rollouts" : [
    {
      "rolloutId" : "5fc94383418129005b4e9ae0",
      "factorPackIds" : {

      },
      "deploymentId" : 240000614
    },
    {
      "rolloutId" : "607844aa04477260f58a8077",
      "factorPackIds" : {
        "SIRI_MORPHUN_ASSETS" : "6103050cbfe6dc472e1c982a"
      },
      "deploymentId" : 240000066
    }
  ],
  "experiments" : [

  ]
}
}

Model: MacBookPro12,1, BootROM 489.0.0.0.0, 2 processors, Dual-Core Intel Core i7, 3.1 GHz, 16 GB, SMC 2.28f7
Graphics: Intel Iris Graphics 6100, Intel Iris Graphics 6100, Built-In
Display: Color LCD, 2560 x 1600 Retina, Main, MirrorOff, Online
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1867 MHz, 0x80CE, 0x4B3445424533303445422D45474346202020
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1867 MHz, 0x80CE, 0x4B3445424533303445422D45474346202020
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x133), Broadcom BCM43xx 1.0 (7.77.111.1 AirPortDriverBrcmNIC-1710.4)
AirPort: 
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SM0512G, 500.28 GB
USB Device: USB30Bus
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1

I’ll be downgrading back to 1.4.2, but I figured this bug was worth submitting, considering it’s literally keeping me from using Scapple until I downgrade.

1 Like

As a short update, I couldn’t downgrade to 1.4.2, because Monterey won’t expand the zip file, calling it an “unsupported format”. I’ve downgraded to 1.4.0, which struggles to fullscreen into a new workspace.

Thanks for the notice on the broken download, I have uploaded a replacement zip of 1.4.2.

You should be able to experiment with getting 1.5 working, by renaming it before dragging it to /Applications. I’d be curious to see if resetting preferences works, given how there were bound to be changes in how settings are accessed internally.

1 Like

Unfortunately the replacement zip is exhibiting the same behavior!

However, renaming 1.5 did in fact resolve the new note issue, so I’m back up and running with 1.5. Thank you for your help!

This is happening to me too

Unfortunately the replacement zip is exhibiting the same behavior!

Probably a browser cache issue.

I may not be understanding, but are you saying that merely renaming “Scapple.app” from the 1.5 downloaded DMG made it start working? I don’t know why that would change anything—maybe it is coincidence, and it has more to do with effectively reinstalling it.

1 Like

In fairness, I updated Scapple through the in-application prompt to update to 1.5, not from a separate DMG. Total action taken was to put 1.5 into its own folder inside Applications, and rename the application file “Scapple 1.5”.

My only issue now is that the built in “Default” note style is not pulling from the default I defined in Preferences, but that is a much smaller and more workable issue. I made myself a custom note style using my actual default, and that will be fine until the issue is fixed.

As for the zip file, it looks like you were right. I tried the download link you provided from another browser and the resulting file expands just fine. Thank you!

1 Like

Hi Amber

I’m having the same issue. Before I do anything are you saying that there’s a new download of Scapple on the website and I should download that? Like the other poster, I last updated Scapple through the in-app prompt.

Thanks
WG

As noted above, if the automatic update doesn’t work right we always recommend replacing the updated copy with a fresh download before trying anything else.

1 Like

I’ll be honest, I didn’t download a fresh copy of 1.5. I did move it to the trash, then put it back before putting it in its own folder.

Further notes during usage of 1.5: stacked notes are not keeping their order when I reopen a file, and every so often upon reopen, there are notes that have escaped a magnetic background shape and are just… wherever. I’ve had to wrangle them back into place a few times now.

Will I need my licence number to activate it? Because obvoiusly I’ve no idea what that is. I tried finding it under settings but the only item there is Deactive Licence.

Thanks
WG

You can always retrieve your serial numbers from our look-up page. I definitely recommend archiving those rather than discarding them. That is, when you boil it down, what you bought, not the software.

But no, reinstallation on a Mac only swaps the software itself, not your settings or other auxiliary data like activation. It is extremely non-invasive. However in this particular case, since we are not sure exactly what is wrong, or what is being fixed yet, I would suggest not only dragging the current copy of Scapple to the trash, but emptying the trash and then rebooting. This will ensure that the Spotlight and Quick Look stuff are fully wiped from the machine. Then after reboot, drag the downloaded Scapple.app to Applications, from the DMG.

1 Like

Hi Amber

Thanks for that. I’ve retrieved and saved the licence numbers.

However having downloaded and installed a new version of Scapple, I’m still having the same problem. I normally double click to add a note but when I go into the menu I see that on my latest project all of the note functons are greyed out and obviously double clicking causes Scapple to quit. On older projects, the note functions aren’t greyed out but selecting new note causes Scapple to quit.

not sure what to do next.

WG

From above: “I’d be curious to see if resetting preferences works, given how there were bound to be changes in how settings are accessed internally.”

I already used default notes. I reset it anyway, then changed the default note size and now Scapple quits on opening! So I can’t use it or change anything at all.

From the crash log if this helps at all:

ermination Reason: Namespace SIGNAL, Code 6 Abort trap: 6
Terminating Process: Scapple [10879]

All right, the crash info is kind of generic, unfortunately.

Let’s try this test now, when you get a spare moment. Reboot the Mac using safe mode, and attempt to use Scapple without running anything else first. This will be slow, and not very useful—but what it will help us learn is whether there are external factors involved, such a driver or even a program you tend to use in the background (e.g. a sync tool or clipboard helper).

If it runs in safe mode, then reboot normally, and this time right after you confirm your password to log in, hold down the Shift key until you are fully logged in. This is a bit like safe mode, but it allows drivers and other system-wide tools, while inhibiting tools you run yourself, or that start automatically or run in the background. Again the idea is to run Scapple before launching anything else. You should only have Finder and Scapple running.

2 Likes

Hi again -Thans for this. Yesterday I deleted the upgraded version and went back to 1.4.2 which is running perfectely. I’m not going to upgrade to 15 for a while as I’m working on something at the moment an 1.4.2 is absolutely fine with no problems. But I’ll try again in a few weeks and let you know what happens.

WG

Yes, it would be appreciated! We only have a few reports of this, and have never seen it ourselves. So we depend entirely upon testing results to narrow down the problem and see if it is something we need to fix or not.

In the meanwhile though, stay productive. :slight_smile:

1 Like

I am having a similar issue. After opening a file, when I double-click to type it immediately crashes. I have attached the Apple crash report if that helps.

Untitled.zip (9.2 KB)