Hi all-
Help! I am not able to open two projects that were created on desktop version following a successful edit in Scrivener iOS using Dropbox to access all files back and forth. Attempting to open them again on desktop results in crash on desktop Scrivener. (attached)
(As an aside, three files created in Scriv iOS seem to work back and forth seamlessly)
I have tried simply renaming the files and this doesn’t help…
Has anyone else experienced this? Ideas?
thanks
What happens if you make a further edit in iOS then try again on the desktop?
I suspect that iOS is a red herring in this case.
You can open Scrivener (Mac) without loading any projects by holding the Shift key when the program starts. Does that help?
Katherine
Also, if opening without projects doesn’t help, could you copy and paste the entire crash report, please? There’s more to it than just the one screen.
Katherine
The exact same thing. Scriv on Mac crashes.
Thanks, Katherine. Here is the entire crash report:
Process: Scrivener [803]
Path: /Applications/Scrivener.app/Contents/MacOS/Scrivener
Identifier: com.literatureandlatte.scrivener2
Version: 2.8.1.2 (2.81.2)
Code Type: X86 (Native)
Parent Process: launchd [122]
User ID: 502
Date/Time: 2017-05-24 12:43:19.709 -0700
OS Version: Mac OS X 10.8.5 (12F2560)
Report Version: 10
Interval Since Last Report: 707348 sec
Crashes Since Last Report: 187
Per-App Interval Since Last Report: 146110 sec
Per-App Crashes Since Last Report: 23
Anonymous UUID: C9EF6475-CDE6-1D7C-2283-A4B66BE84F80
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception ‘NSInvalidArgumentException’, reason: ‘*** setObjectForKey: object cannot be nil (key: DeviceName)’
Application Specific Backtrace 1:
0 CoreFoundation 0x96699e8b __raiseError + 219
1 libobjc.A.dylib 0x9855f52e objc_exception_throw + 230
2 CoreFoundation 0x9669380a -[__NSDictionaryM setObject:forKey:] + 154
3 Scrivener 0x00216050 Scrivener + 2183248
4 Scrivener 0x002121b5 Scrivener + 2167221
5 Scrivener 0x0000412a Scrivener + 12586
6 AppKit 0x91c847e2 __block_global_15 + 233
7 AppKit 0x91c843a6 __block_global_12 + 301
8 AppKit 0x91c83e08 __block_global_8 + 1077
9 AppKit 0x91c83084 -[NSDocumentController _openDocumentWithContentsOfURL:usingProcedure:] + 555
10 AppKit 0x91c839cb __block_global_7 + 323
11 libdispatch.dylib 0x9674cf8f _dispatch_call_block_and_release + 15
12 libdispatch.dylib 0x96748c82 _dispatch_client_callout + 46
13 libdispatch.dylib 0x9674e2e3 _dispatch_main_queue_callback_4CF + 223
14 CoreFoundation 0x96595c29 __CFRunLoopRun + 1961
15 CoreFoundation 0x9659501a CFRunLoopRunSpecific + 378
16 CoreFoundation 0x96594e8b CFRunLoopRunInMode + 123
17 HIToolbox 0x90094f5a RunCurrentEventLoopInMode + 242
18 HIToolbox 0x90094cc9 ReceiveNextEventCommon + 374
19 HIToolbox 0x90094b44 BlockUntilNextEventMatchingListInMode + 88
20 AppKit 0x9192593a _DPSNextEvent + 724
21 AppKit 0x9192516c -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
22 AppKit 0x9191b5cc -[NSApplication run] + 855
23 AppKit 0x918be5f6 NSApplicationMain + 1053
24 Scrivener 0x00002495 Scrivener + 5269
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x9669a6a7 TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION + 7
1 libobjc.A.dylib 0x9855f52e objc_exception_throw + 230
2 com.apple.CoreFoundation 0x9669380a -[__NSDictionaryM setObject:forKey:] + 154
3 com.literatureandlatte.scrivener2 0x00216050 0x1000 + 2183248
4 com.literatureandlatte.scrivener2 0x002121b5 0x1000 + 2167221
5 com.literatureandlatte.scrivener2 0x0000412a 0x1000 + 12586
6 com.apple.AppKit 0x91c847e2 __block_global_15 + 233
7 com.apple.AppKit 0x91c843a6 __block_global_12 + 301
8 com.apple.AppKit 0x91c83e08 __block_global_8 + 1077
9 com.apple.AppKit 0x91c83084 -[NSDocumentController _openDocumentWithContentsOfURL:usingProcedure:] + 555
10 com.apple.AppKit 0x91c839cb __block_global_7 + 323
11 libdispatch.dylib 0x9674cf8f _dispatch_call_block_and_release + 15
12 libdispatch.dylib 0x96748c82 _dispatch_client_callout + 46
13 libdispatch.dylib 0x9674e2e3 _dispatch_main_queue_callback_4CF + 223
14 com.apple.CoreFoundation 0x96595c29 __CFRunLoopRun + 1961
15 com.apple.CoreFoundation 0x9659501a CFRunLoopRunSpecific + 378
16 com.apple.CoreFoundation 0x96594e8b CFRunLoopRunInMode + 123
17 com.apple.HIToolbox 0x90094f5a RunCurrentEventLoopInMode + 242
18 com.apple.HIToolbox 0x90094cc9 ReceiveNextEventCommon + 374
19 com.apple.HIToolbox 0x90094b44 BlockUntilNextEventMatchingListInMode + 88
20 com.apple.AppKit 0x9192593a _DPSNextEvent + 724
21 com.apple.AppKit 0x9192516c -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
22 com.apple.AppKit 0x9191b5cc -[NSApplication run] + 855
23 com.apple.AppKit 0x918be5f6 NSApplicationMain + 1053
24 com.literatureandlatte.scrivener2 0x00002495 0x1000 + 5269
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x941829ae kevent + 10
1 libdispatch.dylib 0x9674bc71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x9674b7a9 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x941820ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x927150ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x92714e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x926fcdaa start_wqthread + 30
Thread 3:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x9417f7ce mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9417ecac mach_msg + 68
2 com.apple.CoreFoundation 0x9658ff79 __CFRunLoopServiceMachPort + 185
3 com.apple.CoreFoundation 0x9659595f __CFRunLoopRun + 1247
4 com.apple.CoreFoundation 0x9659501a CFRunLoopRunSpecific + 378
5 com.apple.CoreFoundation 0x96594e8b CFRunLoopRunInMode + 123
6 com.apple.Foundation 0x96caa32a +[NSURLConnection(Loader) _resourceLoadLoop:] + 395
7 com.apple.Foundation 0x96d0e408 -[NSThread main] + 45
8 com.apple.Foundation 0x96d0e38b NSThread__main + 1396
9 libsystem_c.dylib 0x927125b7 _pthread_start + 344
10 libsystem_c.dylib 0x926fcdce thread_start + 34
Thread 4:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x94181be6 __select + 10
1 com.apple.CoreFoundation 0x965d9650 __CFSocketManager + 1632
2 libsystem_c.dylib 0x927125b7 _pthread_start + 344
3 libsystem_c.dylib 0x926fcdce thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x941820ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x927150ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x92714e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x926fcdaa start_wqthread + 30
Thread 6:
0 libsystem_c.dylib 0x926fcd8c start_wqthread + 0
Thread 7:
0 libsystem_kernel.dylib 0x941820ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x927150ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x92714e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x926fcdaa start_wqthread + 30
Thread 8:
0 libsystem_kernel.dylib 0x941820ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x927150ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x92714e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x926fcdaa start_wqthread + 30
Thread 9:
0 libsystem_kernel.dylib 0x941820ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x927150ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x92714e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x926fcdaa start_wqthread + 30
Thread 10:
0 libsystem_kernel.dylib 0x941820ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x927150ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x92714e79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x926fcdaa start_wqthread + 30
Thread 11:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib 0x9417f7ce mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9417ecac mach_msg + 68
2 com.apple.CoreFoundation 0x9658ff79 __CFRunLoopServiceMachPort + 185
3 com.apple.CoreFoundation 0x9659595f __CFRunLoopRun + 1247
4 com.apple.CoreFoundation 0x9659501a CFRunLoopRunSpecific + 378
5 com.apple.CoreFoundation 0x96594e8b CFRunLoopRunInMode + 123
6 com.apple.Foundation 0x96d13b76 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 278
7 com.apple.AppKit 0x9183e077 -[NSAnimation(NSInternal) _runBlocking] + 458
8 com.apple.AppKit 0x9183de8e -[NSAnimation(NSInternal) _animationThread] + 79
9 com.apple.AppKit 0x9183de26 __42-[NSAnimation(NSInternal) _runInNewThread]_block_invoke_0 + 36
10 libdispatch.dylib 0x9674cf8f _dispatch_call_block_and_release + 15
11 libdispatch.dylib 0x96748c82 _dispatch_client_callout + 46
12 libdispatch.dylib 0x96749f02 _dispatch_worker_thread2 + 285
13 libsystem_c.dylib 0x92714e72 _pthread_wqthread + 441
14 libsystem_c.dylib 0x926fcdaa start_wqthread + 30
Thread 12:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x941818e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x92717280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x9279d0d4 pthread_cond_timedwait$UNIX2003 + 70
3 com.apple.JavaScriptCore 0x987ea4b8 WTF::ThreadCondition::timedWait(WTF::Mutex&, double) + 120
4 com.apple.JavaScriptCore 0x98a01f63 JSC::BlockAllocator::blockFreeingThreadMain() + 115
5 com.apple.JavaScriptCore 0x987e843c WTF::threadEntryPoint(void*) + 76
6 com.apple.JavaScriptCore 0x98a178a0 WTF::wtfThreadEntryPoint(void*) + 16
7 libsystem_c.dylib 0x927125b7 _pthread_start + 344
8 libsystem_c.dylib 0x926fcdce thread_start + 34
Thread 13:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x941818e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x92717280 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x9279d089 pthread_cond_wait$UNIX2003 + 71
3 com.apple.JavaScriptCore 0x9896caa6 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 198
4 com.apple.JavaScriptCore 0x9896c99e JSC::MarkStackThreadSharedData::markingThreadMain() + 238
5 com.apple.JavaScriptCore 0x987e843c WTF::threadEntryPoint(void*) + 76
6 com.apple.JavaScriptCore 0x98a178a0 WTF::wtfThreadEntryPoint(void*) + 16
7 libsystem_c.dylib 0x927125b7 _pthread_start + 344
8 libsystem_c.dylib 0x926fcdce thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000001 ebx: 0x0c650ca0 ecx: 0x00000000 edx: 0x00000000
edi: 0x9855f459 esi: 0x0c654e10 ebp: 0xbfffdb38 esp: 0xbfffdb30
ss: 0x00000023 efl: 0x00000286 eip: 0x9669a6a7 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x0c4b8000
Logical CPU: 0
Binary Images:
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0x97ad7000 - 0x97ad7fff libkeymgr.dylib (25) /usr/lib/system/libkeymgr.dylib
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0x97af7000 - 0x97b1bfff com.apple.PerformanceAnalysis (1.16 - 16) <18DE0F9F-1264-394D-AC56-6B2A1771DFBE> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAnalysis
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0x97bca000 - 0x97bd3ffe com.apple.aps.framework (3.0 - 3.0) <26A02202-9CCA-37A5-AD26-234F55D51471> /System/Library/PrivateFrameworks/ApplePushService.framework/Versions/A/ApplePushService
0x97bd7000 - 0x97cadfff com.apple.DiscRecording (7.0 - 7000.2.4) /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
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0x97fda000 - 0x97fe7ff7 com.apple.AppleFSCompression (49 - 1.0) <166AA1F8-E50A-3533-A3B5-8737C5118CC3> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompression
0x97fe8000 - 0x98013fff com.apple.shortcut (2.2 - 2.2) /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
0x98016000 - 0x980aefff com.apple.CoreServices.OSServices (557.6 - 557.6) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x980af000 - 0x980afffd com.apple.audio.units.AudioUnit (1.9.2 - 1.9.2) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x980b0000 - 0x98107ff3 com.apple.HIServices (1.20 - 417) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x98108000 - 0x98108fff com.apple.ApplicationServices (45 - 45) <677C4ACC-9D12-366F-8A87-B898AC806DD9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
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0x98258000 - 0x9829dff7 com.apple.NavigationServices (3.7 - 200) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.framework/Versions/A/NavigationServices
0x9829e000 - 0x9829effd libOpenScriptingUtil.dylib (148.3) <87895E27-88E2-3249-8D0E-B17E76FB00C1> /usr/lib/libOpenScriptingUtil.dylib
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0x98669000 - 0x98699ff3 libtidy.A.dylib (15.10) /usr/lib/libtidy.A.dylib
0x9869a000 - 0x9869afff com.apple.CoreServices (57 - 57) <956C6C6D-A5DD-314F-9C57-4A61D41F30CE> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x9869b000 - 0x986b0fff com.apple.ImageCapture (8.0 - 8.0) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture
0x986b1000 - 0x9874cff7 com.apple.CoreSymbolication (3.0 - 117.3) <9E9BDF0E-C029-3347-9070-268DDE409C40> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolication
0x9874d000 - 0x98753fff com.apple.phonenumbers (1.1 - 47) /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumbers
0x98763000 - 0x987deff3 com.apple.CorePDF (2.2 - 2.2) <5A52A1CF-4801-3E6C-BF6E-E5E75A8DBD8F> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x987df000 - 0x987e3fff com.apple.OpenDirectory (10.8 - 151.10) /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x987e4000 - 0x98a3dff5 com.apple.JavaScriptCore (8536 - 8536.30) <24A2ACA7-6E51-30C6-B9AE-17A77E511735> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
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0x991b2000 - 0x995aefeb com.apple.VideoToolbox (1.0 - 926.107) <6BD759F6-334D-3B58-8559-023D6F6863D4> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x995af000 - 0x9965eff7 com.apple.CoreText (275.18 - 275.18) /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
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0x996be000 - 0x996dbfff libCRFSuite.dylib (33) /usr/lib/libCRFSuite.dylib
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0x9a30a000 - 0x9a370ffc com.apple.ISSupport (1.9.8 - 56) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x9a371000 - 0x9a3bbff7 com.apple.framework.CoreWLAN (3.4 - 340.18) /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x9a3bc000 - 0x9a3feffb com.apple.RemoteViewServices (2.0 - 80.6) /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices
0x9a3ff000 - 0x9a43eff7 com.apple.bom (12.0 - 192) <0637E52C-D151-37B3-904F-8656B2FD44DD> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x9a43f000 - 0x9a47ffff com.apple.MediaKit (14 - 687) <8735A76E-7766-33F5-B3D2-86630070A1BA> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x9a480000 - 0x9a4b6ffb com.apple.DebugSymbols (98 - 98) <9A9ADA0A-E487-3C8F-9998-286EE04C235A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x9a4b7000 - 0x9a4c2ffb com.apple.DirectoryService.Framework (10.8 - 151.10) <234F4A14-60ED-300B-93B2-D5052878558F> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
0x9a4c3000 - 0x9a4ccffa com.apple.CommonAuth (3.0 - 2.0) /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0xc0000000 - 0xc000aff7 +com.growl.growlframework (1.2.1 - 1.2.1) <6DDF5398-7B11-2132-4818-5F96B6E061D5> /Applications/Scrivener.app/Contents/Frameworks/Growl.framework/Versions/A/Growl
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 11
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 975
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=196.5M resident=64.0M(33%) swapped_out_or_unallocated=132.5M(67%)
Writable regions: Total=120.7M written=10.3M(9%) resident=29.7M(25%) swapped_out=3244K(3%) unallocated=91.0M(75%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 31.8M
CG backing stores 3612K
CG image 1016K
CG raster data 144K
CG shared images 1184K
CoreAnimation 32K
CoreImage 4K
CoreServices 1796K
IOKit 404K
JS JIT generated code 16K
JS VM register file (reserved) 4096K reserved VM address space (unallocated)
JS garbage collector 128K
MALLOC 45.0M
MALLOC guard page 48K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=243 4K
Memory tag=35 3336K
OpenCL 40K
OpenGL GLSL 1424K
OpenGL GLSL (reserved) 128K reserved VM address space (unallocated)
SQLite page cache 1632K
Stack 70.2M
VM_ALLOCATE 16.3M
__DATA 9172K
__DATA/__OBJC 248K
__IMAGE 528K
__IMPORT 8K
__LINKEDIT 39.0M
__OBJC 3748K
__OBJC/__DATA 68K
__PAGEZERO 4K
__TEXT 157.5M
__UNICODE 544K
mapped file 84.6M
shared memory 5076K
=========== =======
TOTAL 481.9M
TOTAL, minus reserved VM space 477.8M
Model: iMac8,1, BootROM IM81.00C1.B00, 2 processors, Intel Core 2 Duo, 2.8 GHz, 2 GB, SMC 1.30f1
Graphics: ATI Radeon HD 2600 Pro, ATI Radeon HD 2600 Pro, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 800 MHz, 0xAD00000000000000, 0x48594D503131325336344352362D53362020
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 800 MHz, 0xAD00000000000000, 0x48594D503131325336344352362D53362020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8C), Broadcom BCM43xx 1.0 (5.10.131.36.16)
Bluetooth: Version 6.1.7f5 15859, 3 service, 21 devices, 3 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: CT480BX200SSD1, 480.1 GB
Parallel ATA Device: OPTIARC DVD RW AD-5630A
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfa400000 / 2
USB Device: Apple Optical USB Mouse, apple_vendor_id, 0x0304, 0xfa430000 / 4
USB Device: Apple Keyboard, apple_vendor_id, 0x0220, 0xfa420000 / 3
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd400000 / 2
USB Device: HL-2070N series, 0x04f9 (Brother International Corporation), 0x0029, 0x1a200000 / 3
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1a100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x820f, 0x1a110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x5d100000 / 2
UPDATE: I have tested various project files and this is definitely happening after I edit in iOS and attempt to reopen on desktop from Dropbox.
Scrivener itself opens–I could create a new project or work on a local project stored on the Mac. The crash occurs when I attempt to open a project I am working on between iOS and Scriv Mac.
Thanks for reviewing this! 
UPDATE: I have tested various project files and this is definitely happening AFTER I edit in iOS and attempt to reopen on desktop from Dropbox.
(Scrivener itself opens–the crash occurs when I attempt to open a project I am working on between iOS and Scriv Mac.)
thanks!
From your messages, it’s not quite clear. Does this happen with all projects that you’ve shared between platforms, or just some of them?
Katherine
Sadly, it is happening with all projects–once I work on them in iOS and attempt to reopen in desktop Scriv, the crash occurs.
Just out of interest - which versions of MacOS and iOS are you using?
She’s running version 2.8.1 on a system running OS 10.8.5, so maybe the old version of OS X has problems running the latest version of Scrivener?
Or possibly that 10.8 has some problems with the latest iOS?
Not very likely. OS X is never engaging directly with iOS. Scrivener is trying to open .rtf files downloaded from Dropbox, and .rtf is .rtf, no matter which way they were created. It’s much more likely that the newest version of Scrivener, adapted to function with OS 10.12, isn’t backwards compatible with OS 10.8. But then again, the L&L crew should know if this is the case.
Thanks for the ideas.
To add insult to injury, I un- and reinstalled and did file fix recommends per the knowledge base but now can’t open Mac Scrivener AT ALL because I don’t have an “activation key”–not a part of the process when I purchased in 2014.
So now I am waiting on Sales Support.
Oh well, I guess that’s payback for me being a rather “early adopter” of the (mostly) amazing software? 
… but not of new versions of OS X?
[quote=“birdgirl”]
Thanks for the ideas, and for reviewing Lunk.
I have un- and reinstalled and the same thing continues to happen.
So frustrating. 
Just a thought:
If you have a third party antivirus/anti malware app installed, at least temporarily uninstall it using the vendor’s instructions.
To my knowledge I don’t have any third party software such as this. Thanks for the idea.
When you get the key situation sorted out, here’s one thing that I didn’t see mentioned – if you’re on Sierra, I have found that on each point release I have to check the iCloud sync settings to make sure they haven’t been turned back on. Apparently they’re on by default and the iCloud sync service will cause issues with Scrivener projects. Go into Preferences and make sure the iCloud sync is off, or at least configured to leave the directory with your Scrivener projects alone (if you can do that; I just shut it off because I don’t want iCloud file sync at all).
