Hi,
No need to apologise for anything - I said I was a sensitive soul. 
(But who’s Kevin? Why do people always call me Kevin? Am I that unmemorable, or is it just that people prefer my brother, who, thanks to a my parents’ fondness for alliteration, is called Kevin?)
The problem with forums - like e-mail - is that abstracted from any tone of voice or facial cues, the words in these conversations are too open to misinterpretation, and I think everyone comes across as harsher than they would ever mean to in real life. I hate smileys ( ) but I have taken to using them in the forums just because I have too often offended people when such was never my intention.
Don’t worry about asking questions that have been asked before, either - people are usually happy to answer again, or will at least provide a link or the right search terms to use to help you find the answer.
What we do hope to do in the future is to have a series of case studies with different Scrivener users, explaining how they use Scrivener and what other programs they use with it. The necessity for other programs really depends on what you use Scrivener for, though. Most novelists wouldn’t need to use any other programs but Scrivener, as they could draft the work and then get Scrivener to print a basic manuscript for submission. Students may also be able to use Scrivener for all their work in some disciplines, but it depends on their own way of working. For instance, when I wrote my dissertation and essays for my MA, I used Word and just entered all of the bibliographic information by hand. You could do that in Scrivener. But these days there are a whole slew of programs that have been designed to make that process easier, to handle your bibliography and citations for you - Endnote, Sente etc. These do very specific things and can be used in conjunction with any number of word processors. So, if you want to make handling a bibliography and citations easier, then you can use one of these programs with Scrivener - you don’t need to, but it makes your job easier. The same thing applies to using a word processor. You can get Scrivener to format and print a basic manuscript, but if you need to wrap text around pictures and end-of-page footnotes and so on, then it’s better to use a dedicated word processor after the draft has been written in Scrivener.
The main thing is that there are already a good number of great word processors that allow you to organise your text on the page, to wrap text around images, to micro-manage the arrangement of your footnotes and so on. I wrote Scrivener to do something that these programs couldn’t do for me. I wanted a program that focused on the drafting stage, on sorting out the structure and laying out a long text without having to go between a dozen Word files and reference files, and trying to keep an overview on notecards or whatever. So Scrivener concentrates on that side of things, and leaves the user free to take the final product to a dedicated word processor layout program for laying out the text for final presentation if the user has those needs (not all users will need to do that). Partly this is philosophy, in that I wanted Scrivener to have a very clear purpose, but partly too it is down to practicality, and the fact that a one-man development team such as myself cannot possibly implement all of the word processing features that a program such as Word has.
The main thing is that you are embarking on a project that is going to involve a lot of different aspects, and so maybe you will need more than one program to manage it all.
I hope that makes sense. Please don’t give up on the forums just yet - it’s just a misunderstanding and I would hate you to go away thinking you can’t get help here, because that would be the last thing I would want.
I do understand your frustration in trying to learn new applications at the same time as wanting to get on with a project that you desperately want to move forward with.
Thanks and all the best,
Keith
et al.