Hi there, today I was prompted to update my Mac OS to 10.14.4. One of these periodical intermediate updates. After everything worked again I fired up Scrivener 3 to prepare some webpages for one of my sites. I imported an existing webpage into the research folder as an example. I then discovered that instead of displaying the webpage, as it normally does, Scrivener displayed the following message on the page: “Failed to load web archive”.
Now I checked this in another Scrivener project with a number of web-pages in the research folder, and they all came up with the same message. So updating MacOS to the latest version apparently created a problem with displaying webpages.
Has anyone in this good forum experienced the same problem? If so, did you solve it? Is it a Mac issue, or a new compatibility problem? Any Scrivener people around to shed some light on this.
It would be very nice to know if there is a solution.
Unfortunately there is no solution for this at the moment - 10.4.4 introduce a bug whereby web archives won’t load using the standard method that Scrivener is using (this is a bug in macOS 10.4.4). I have found a workaround, however, which will be implemented in the next free update of Scrivener 3.
Thanks for the quick reply Keith. The topic has been discussed in the FB Scrivener user group too. So if people query the forum or search in Facebook they will discover that you are aware of this issue caused by external circumstances and will address it.
We should have the fix out for this soon. I was away for two weeks in mid April so was unable to release the fix, and now Ioa is away for a few days and we have some urgent web store issues to address. Once Ioa is back and those issues are in hand, we’ll get the update out. Thanks for your patience.
Hi, Keith! This seems like a pretty major functionality to leave broken for such a long time. Any update as to when your paying customers will once again be able to properly use the product we’ve purchased from you?
Thank you Katherine, that works just fine.
For the other impatient ones, use the URL at the bottom of your Scrivener screen to access the website. It’s not as easy or clean, but it works.
Programmers are people too and Scrivener is just an overall awesome program.
Hi, I’m applying for jobs and all my web archives have not been viewable for 4-5 weeks. I also use DevonThink - their archives do work on Mojave, but that doesn’t help me really. I followed the forum thread, but am surprised the update isn’t here yet. I tried to write an applescript to export PDF from safari to Scrivener but couldn’t find much functionality in the AppleScript dictionary for Scrivener.
When will there be a fix. I feel this is core functionality missing. Please ship the workaround.