I was prompted to update Scapple and did from the prompt box. Installed and relaunched. I opened my current Scapple and went to full screen. Scapple crashed. I uninstalled Scapple, turned off the computer. Turned it back on, downloaded Scapple. Opened Scapple. It went into full screen an crashed immediately. If I try open it again, it ‘blinks’ the screen into full screen mode and crashes. I cannot use Scapple on my iMac (Monterey, 12.7.4).
I just uninstalled the new version of Scapple again and downloaded Scapple 1.4.0 instead - which doesn’t crash but works. Please advise.
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Are you on an Intel Mac? We have spotted what looks like a basic crash with full screen and Intel, but so far that’s more a pattern than a confirmation. We don’t have any cases where it occurs on Silicon-based Macs.
I don’t know if I’d go all the way back to 1.4.0, as 1.4.2 fixes a lot of stuff since then, but yeah, if you actually need full screen, that’s the only choice right now. If you do want to avoid full screen, you may need to clear your preferences file so that .scap files left in full screen don’t continue trying to load into it.
We had disabled loading into full screen because it causes problems, so I don’t actually understand why that is being done all of the sudden, but that’s another matter.
2 posts were merged into an existing topic: 1.5 crashes every time I try to create new note
Same is happening to me. Every time I try to go full screen it crashes and re-opns. I am also using a MAC. (Monterey). Please could Scapple advise what to do?
I would need more understanding of what isn’t working for you, that hasn’t already been suggested above.
I have literally just purchased Scapple for the first time, so I dont have previous versions. Not sure why I would want to keep a product I have just purchased if it doesnt work as it should. Is a fix being devised to allow full screen?
We always make prior versions available on our release notes page, and archive all older versions as well, so if you ever need one specifically we can give you a direct download link.
It should be working fine, save for full screen mode, but let me know if otherwise.
And of course, we’re working on it! But it is difficult since the programmer doesn’t even have an Intel-based Mac. If you can’t directly debug a crash, it’s a bit of a guessing game.
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I’m not sure if this is a different problem but yesterday, Scapple worked just fine (I was using the most recent version). Today, I cannot open any of my boards. They flash open, and the program then immediately crashes. I reverted to 1.4.2 to see if the problem disappeared - it didn’t. The files are opening in full-screen, but I don’t know how to stop them doing that automatically. I am working on a Mac (Sonoma 14.7.4) - not sure what other information you need but I’m happy to send it (with the warning that I’m not very savvy with these things).
For some reason I cannot figure out, I suddenly managed to open Scapple not in fullscreen mode, and it didn’t crash - this is version 1.4.2. All seems well, then-?
Hi. I have the same issue. Can’t put Scapple into fullscreen. I’m on an M2 MacBook Air running Ventura 13.31 and Scapple 1.5.1. When I try fullscreen, it crashes. It’s really annoying, because I love Scapple and it works best at fullscreen, where you have plenty of space for the ideas to flow. And yes, I know I can manually resize the window, but it does feel like a bit of a bug. I hope this helps!
If anyone would like to try out the fixed build, which we hope will cover all cases, here is the download link. This build only contains that one fix, so if it works for you, it should be fine to use normally, until the official update comes out with additional bug fixes.
@rlaffsal, I’d in particular be curious to see if it works for you, since to date nobody else has reported this crash on newer computers.
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Hello! So, I downloaded the new link, and tried two different ways: first, I opened an existing map (the file is in Dropbox, in case that matters): it opened in full-screen and immediately crashed. I then opened a new blank map: it opened not in full screen. When I clicked it to full-screen, it immediately crashed. Boo 
I have both versions now, so if you’d like me to test something else out, please let me know!
Howdi (again): my S.O. just mentioned that it’s possible that having the two different versions might be a problem, so: i just deleted version 1.4.2, re-loaded the new version posted here (the 1.5.1 beta) and it WORKED. No problems at all opening in full screen, or in going from regular to full. Huzzah!
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Interesting! Since it was happening with one particular board, then it is unrelated to any of the above. My guess, since cleaning up the installs seemed to fix things, it might be that the system was confused or using older plugins to render the Finder previews and icons. That’s one of the things we’ve updated since 1.4.x, as Apple has changed how all of that is done.
Thanks for checking!
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Full screen was crashing my Scapple 1.5.1 also, and I’m using OS Sonoma 14.6.1 an Apple M1 Macbook Pro. Upgrading to your 1.5.2beta did solve this problem for me, thank you.
Maybe I spoke too soon…it is no longer crashing when I go to full-screen view, but it does crash, often, with simple file operations, such as moving a scap file created in an earlier version, and similar I/O activity. Booya!
Okay, I would suggest working out the checklist of what some of that means, in terms of precise steps (like how you are moving the file), and open it in a new bug report thread.