I was prompted to update Scapple and did from the prompt box. Installed and relaunched. I opened my current Scapple and went to full screen. Scapple crashed. I uninstalled Scapple, turned off the computer. Turned it back on, downloaded Scapple. Opened Scapple. It went into full screen an crashed immediately. If I try open it again, it ‘blinks’ the screen into full screen mode and crashes. I cannot use Scapple on my iMac (Monterey, 12.7.4).
I just uninstalled the new version of Scapple again and downloaded Scapple 1.4.0 instead - which doesn’t crash but works. Please advise.
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Are you on an Intel Mac? We have spotted what looks like a basic crash with full screen and Intel, but so far that’s more a pattern than a confirmation. We don’t have any cases where it occurs on Silicon-based Macs.
I don’t know if I’d go all the way back to 1.4.0, as 1.4.2 fixes a lot of stuff since then, but yeah, if you actually need full screen, that’s the only choice right now. If you do want to avoid full screen, you may need to clear your preferences file so that .scap files left in full screen don’t continue trying to load into it.
We had disabled loading into full screen because it causes problems, so I don’t actually understand why that is being done all of the sudden, but that’s another matter.
2 posts were merged into an existing topic: 1.5 crashes every time I try to create new note
Same is happening to me. Every time I try to go full screen it crashes and re-opns. I am also using a MAC. (Monterey). Please could Scapple advise what to do?
I would need more understanding of what isn’t working for you, that hasn’t already been suggested above.
I have literally just purchased Scapple for the first time, so I dont have previous versions. Not sure why I would want to keep a product I have just purchased if it doesnt work as it should. Is a fix being devised to allow full screen?
We always make prior versions available on our release notes page, and archive all older versions as well, so if you ever need one specifically we can give you a direct download link.
It should be working fine, save for full screen mode, but let me know if otherwise.
And of course, we’re working on it! But it is difficult since the programmer doesn’t even have an Intel-based Mac. If you can’t directly debug a crash, it’s a bit of a guessing game.
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