Trouble with Scrivener on iPhone

This is not the case for me. After switching my phone settings back to Light Mode, I immediately saw what people were referring to inside Scrivener. The interface changed drastically. (Dark Mode.) I had to put my phone back in Dark Mode and reopen Scrivener in Dark Mode so i could change it to Light Mode and then do the same for the phone.

The interface changed back to what I was used to, but I still could not sync without Scrivener crashing to the background.

I tried swapping back to Dark / Dark, but this resulted in the same problem.

iPhone Xs
iOS: 13.1.2

adding another “me too” to this thread - tried all of the suggestions.

Waiting…

I take it that “Astaff” is a member of the L&L team. There are now 11 people that have complained about this total lack of functionality, spreading over a month. I don’t know how many people in total use this platform, or how many have encountered the problem and don’t know how or where to complain, but that is now significant. It’s not a single person glitch, it’s an endemic problem.

And there has been no answer. No acknowledgement of a fault. No suggested (from the developers) work arounds. No timeline on remediation. No requests for further input. No distribution of “debug” versions of the app to faciitate debugging.

This is far from acceptable.

Astaff is not a member of the L&L team, merely someone with extensive support experience in the Apple eco.

I speak from my own experience with both Apple and L&L support and make no pretence to having any inside knowledge of L&L’s process. 11 is a statistically minute percentage of iOS Scrivener users though don’t know if others have the issue and have not posted.

I find Dark Mode must match on iOS and MacOS, then projects can be read. It is inconsistent, though.

I’m also having this issue. Everything i have is set to dark mode. I’ve unlinked and reminded Dropbox. I’ve uninstalled and reinstalled scrivener OS. Doesn’t matter everytime i try to sync it crashes.

Had this happen to me a few times. I end up deleting/reinstalling and resyncing to fix it.

I notice the UI is weird when this happens. Large project icons instead of a list. I can create a new project but that’s it. Can’t open any projects, not even the one I created.

There’s some more information in this thread:
[url]https://forum.literatureandlatte.com/t/unable-to-open-any-project-on-iphone/47626/1]

If you would like an official response from the L&L team, please open a support ticket, here:
literatureandlatte.com/contact-us

Katherine

Went to the other thread.
Set everything to light mode and restart phone as suggested.
Sync failed as usual. App screen quits, but program still alive when app switching.
Going into the fourth week now.
The suck continues.

IPhone 11 Pro
iOS 13.1.2

I’ve had the same issue, but switching the iPhone from Automatic to Dark Mode at all times, and Scrivener from System Default to Dark fixes the problem. I tend to use Scrivener on the Dark setting no matter what, but it seems if it doesn’t match the iPhone’s current mode, then it screws up for me.

There is a temporary fix for this weirdness: rotate your iPhone to Landscape mode, then turn back to Portrait mode. Ta-da! Now it works: your projects are tappable for now. Repeat these magic moves every time when it happens to you :mrgreen:

Tried the dark mode idea. Didn’t work.:frowning:

This is all quite tiresome and frustrating and it’s disrupted my writing routine. It seems the only choices for continuing to work on my new iPhone is to dump the iPhone for a previous model, or dump Scrivener.

The suggestion on this thread (https://forum.literatureandlatte.com/t/unable-to-open-any-project-on-iphone/47626/1) that @silverdragon directed us to did the trick for me. That is, I set both my iPhone (SE) and Scrivener to Light Mode, and things finally worked. Previously, I had Scrivener in Dark Mode and my iPhone in Light Mode and I had the same problem as the rest of you (iPad interface without being able to open my projects). (Everything had been working fine until I upgraded to iOS 13 last night.)

Nothing I do will allow scrivener to sync with Dropbox. I’ve tried dark mode and light mode and unlinking and relinking. Help desk isn’t responding to my emails. Anyone have any other fixes?

Have tried to have only very few projects on the iPhone and in thr Db folder you sync with?

This worked for me, thank you. I’m brand new to Scrivener and almost deleted the app due to this little annoyance.

Like some others have posted, I had the same issue whereby Scrivener on my iPhone turned white and showed projects as tiles. Clicking on them would not open any of the projects. What did work for me: going into the phone settings and setting Scrivener’s Appearance to dark. This brought back the normal project display. My phone had been set on dark mode for some weeks already. This is a strange error that needs to be fixed.

Approaching the second month of crippled functionality and nothing but useless hacky hoops to jump through trying to get sync up and running…
Wheeeeeeeeeee!