Windows 11 setup problems

I seem to be having a great deal of difficulty in getting Scrivener 3.1.6 to play nice with my brand-new Windows 11 PC. I am just beginning to learn the writing program, but I can’t get past a compatibility issue. Sometimes Scrivener opens; sometimes it doesn’t. When it doesn’t, the Scrivener icon appears, and in a rectangular window below the icon, it says, ‘Loading project: “C:\Users\My Name\Desktop\My Novel Name.scriv’ and there the process stops as the program freezes, displaying the waiting hourglass cursor, but never opens. There seems to be either a pathway issue or some compatibility issue, but I am stumped for the time being. OneDrive has been set to prevent uploads. Does anybody have any suggestions?

Hi.

That looks a lot like what you’d get if your antivirus prevented Scrivener from running or reading the required files.
I’ve adressed such a question a couple of times here and there on the forum. You can search for those.
Meanwhile, I’ll try and fetch you a relevant reply.

. . . . . . . . . .

See if this helps :

I am running Malwarebytes, and Scrivener is listed as ok. I just uninstalled the program for the fifth time, reinstalled it, and it opened fine. I then closed the program, and it refuses to open the second time I attempt to, freezing.

Add Scrivener to your taskbar.
Then launch Scrivener from the taskbar (single click on its icon) while holding the Shift key down. Hold that key down until a screen appears. From there, navigate to a project if you already have one on your HD – if not, create a dummy one.
If that takes you somewhere (progress has been made), in the options of Scrivener [Ctrl+,], make sure this is checked:

With that done and the options closed, quit Scrivener directly.
Relaunch Scrivener normally (no Shft key) ; see if that solved anything.

1 Like

Hi!

Whenever I have used the Windows version, the same thing has happened to me: the Scrivener logo and the project path appear, it loads for a while (sometimes it even shows a warning that the program is not responding) and, finally, the project opens normally. My only advice is to be patient, especially if the project is large. The Windows file system is inefficient at loading a large number of small files. Interestingly, the Windows version works more smoothly on Linux than on Windows itself.

Regards.

I reinstalled the software again, pinned it to the taskbar, and checked in Options, but that box was already checked. Oddly enough, since I pinned it to the Taskbar as you suggested, it seems to be working. I have no idea why that would make a difference, but many thanks for the advice!

That may have something to do with it, but I let it sit for 20 minutes the other day and nothing ever happened.