Hello, I made this account to reach out to the developers of this software with some concerns as a customer. I hope the development team sees this feedback and keeps it in mind for future updates. I would much rather use Scrivener than Celtx… But in it’s current state I would much rather use OpenOffice or MsWord than Scrivener.
Let me start by saying there are some things about Scrivener I really like. The project management aspects, cork-board, etc. However once you crack your knuckles and get down to the actual word processing it sometimes feel like the app is fighting against you. (Especially when working on a ‘blank’ project without templates)
I shall simply list my complaints
1. Default margins (lack thereof)
It took me a long time to figure out how to set my default margins (0.5" on either side), By default the right margin is set to infinite and simply wraps words? I don’t know why it is set up like this. I can’t imagine much writing taking place in this app that isn’t intended to be printed on a page. 8.5x11 with 0.5" margins may not be the go-to for novels, but in general it’s a perfectly fine starting place.
Suggestion: Set the default margins to 0.5 (left) and 8 (right) by default
2. Setting the default right margin
The settings window for margins is not wide enough to contain the entire ruler. The handle for setting the margin is off-screen and un-selectable. On top of this, the left and right panel BOTH expand equally when making this window larger, meaning you need to make the settings window huge to get the handle.
Suggestion: The app appears to be made in Java or .Net. Both of these let you ‘glue’ a UI panel so it won’t expand when the window does. The left panel (where you select which settings category to change) does not need to expand.
3. Inconsistency between on-screen text size and what actually prints
So I finally have my margins set up, and I’m happy. Let’s use some dashes ------ to make a line break. Ok cool, so that entire line is dashes. Let’s go to print preview: Wait a minute… why are some of the dashes spilling over to the next line? If the handle for my right margin is set at 8", no wrapping should occur when I print preview, after all, the preview is an 8.5x11 page, and 8" is less than 8.5"
(this is not limited to dash-line-breaks of course, just an easy example)
Suggestion: Please fix this.
4. No page breaks.
This is a big one for screenplay writing. It’s also a big deal when formatting certain documents where you want to make sure content is grouped together on a page without the last couple lines getting shoved down to the next page. It would be nice to (by default) see where each page begins, and ends. It is frustrating to have to print-preview every time I want to see how many pages I have, and how the text is displayed. It also makes formatting next to impossible.
Suggestion: An option to have visible page breaks, rather than one, endless ‘scroll’.
5. Export to MsWord / OpenOffice is glitchy
This one isn’t the biggest deal, as it’s common with lots of word processors. But let’s pretend you get frustrated trying to format your document, give up, and decide to format it in OpenOffice… Mostly works ok but stuff like bullet points glitch out, especially if nested. Some bullet points get changed to numbers, the numerical order doesn’t even necessarily match.
Export to PDF works beautifully, on the other hand… unless you try to copy / paste the text in which case tabs and newlines are suddenly erased?
Suggestion: Fix if possible
6. Importing images is a one way street
Some of my projects have lots of image references. I really like how I can store those in my projects with Scrivener. I don’t really like how I have to manually go to my system file explorer, and browse the project files to get the images back out.
Suggestion: A simple right-click menu -> Show file location
7. Inexplicable program slowdown
For some reason, the program will randomly start running very slowly with a lot of delay and input lag on entering text / selecting menus. I have tested with Task manager open and all other apps closed. Even Scrivener itself doesn’t show abnormally high cpu or ram usage. Closing and reopening the software fixes this… until it happens again.
Suggestion: There might be a memory leak somewhere in the code.
8. Mono-window design
This one isn’t a complaint so much as a suggestion. The split work space is great, but with a large and complex project sometimes two documents open at once isn’t enough. It would be nice to have detachable windows. Consider a tabbed system like they use in Eclipse or VisualStudio, where windows can be attached, or detached.
Conclusion:
Overall there are some aspects of this software I really like. I intend to continue using it for some things, but as of now there are many things where it feels like I have to fight against Scrivener to get them done. The project management features are incredible but if the core functionality of word-processing is overlooked they go to waste. I don’t expect (or want) all the robust features of OpenOffice or MsWord, but some essentials would be greatly appreciated.
I hope my feedback aids in making Scrivener an even better app than it already is! Best of luck!